Sravani Email & Phone Number | • 3.6+ years of experience as IT professional. Currently working as a ServiceNow Developer with 2.4+ Years. Experienced in customer engagement and in managing / implementing / supporting ITSM solutions. • Well-Versed with different components of ServiceNow like ACL’s, Table structures , Archiving , Business Rules , UI Macros , UI Pages , Scheduled Jobs , UI Scripts , Script Includes , UI Actions , UI Policies , Notifications , Client Scripts. • Proficient in Agile/Scrum project execution as well as experience in solution consulting and software development. • Hands on CMDB, Transform Maps and also worked on with MID Server Discovery. • Ability to work on new requirements, customization, configuration, bug fixes, Enhancements and Defects of project requirements. • Experience in working with UI policies, Data Policies, Script Action, UI Scripts, Client Scripts, Business rules, Script includes, UI Action, and Update Sets. • Experience in creation of Workflows using core activity. • Worked on Import Set, Transform maps, Service catalog, Report generation and Data base views. • Experience working on Email Notifications, Email script, Email Template, Email Layout. • Experience on configuring Email Inbound Actions. • Good exposure on inserting and updating records using Inbound action. • Good exposure on SLA and Access Control Lists. • Worked on Service Portal (creating custom portal, pages, cloning widgets, Branding changes). • Worked on flow designer with different types of trigger conditions. • Working with schedule jobs to manage business needs and handle background work. • Worked on Custom Application. • Experience of customizations in Incident Management, Problem Management and Change Management modules. • Experience of creating Catalog item, Record producer. • Experience in Unit testing & Documentation. Certifications: • ServiceNow Certified System Administrator (CSA)

Sravani

• 3.6+ years of experience as IT professional. Currently working as a ServiceNow Developer with 2.4+...
Krishna, Andhra Pradesh, India

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Sravani ’s Email sravani_d@persistent.com

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Sravani ’s Location Krishna, Andhra Pradesh, India

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Persistent Systems

Servicenow Developer

2018-12-01 00:00:00 - Present

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Sravani is located at
Krishna, Andhra Pradesh, India

Sravani is a • 3.6+ years of experience as IT professional. Currently working as a ServiceNow Developer with 2.4+ Years. Experienced in customer engagement and in managing / implementing / supporting ITSM solutions. • Well-Versed with different components of ServiceNow like ACL’s, Table structures , Archiving , Business Rules , UI Macros , UI Pages , Scheduled Jobs , UI Scripts , Script Includes , UI Actions , UI Policies , Notifications , Client Scripts. • Proficient in Agile/Scrum project execution as well as experience in solution consulting and software development. • Hands on CMDB, Transform Maps and also worked on with MID Server Discovery. • Ability to work on new requirements, customization, configuration, bug fixes, Enhancements and Defects of project requirements. • Experience in working with UI policies, Data Policies, Script Action, UI Scripts, Client Scripts, Business rules, Script includes, UI Action, and Update Sets. • Experience in creation of Workflows using core activity. • Worked on Import Set, Transform maps, Service catalog, Report generation and Data base views. • Experience working on Email Notifications, Email script, Email Template, Email Layout. • Experience on configuring Email Inbound Actions. • Good exposure on inserting and updating records using Inbound action. • Good exposure on SLA and Access Control Lists. • Worked on Service Portal (creating custom portal, pages, cloning widgets, Branding changes). • Worked on flow designer with different types of trigger conditions. • Working with schedule jobs to manage business needs and handle background work. • Worked on Custom Application. • Experience of customizations in Incident Management, Problem Management and Change Management modules. • Experience of creating Catalog item, Record producer. • Experience in Unit testing & Documentation. Certifications: • ServiceNow Certified System Administrator (CSA)