Sospeter Mule Email & Phone Number | As a Manager - Digital Channels at Co-operative Bank of Kenya, I have over eight years of experience in the IT industry, with certifications in ITIL, Enterprise Design Thinking, and Node Js -REST API development. I lead the team that supports and develops the bank's mobile, web, and e-credit platforms, which serve millions of customers across the country. My role involves managing the digital channels support team, overseeing the business analysis and documentation of incoming projects, liaising with the vendor and auditors, and ensuring system uptime and 24/7 support. I use my ITIL and design thinking skills to deliver feasible, comprehensive, and customer-centric solutions that enhance the bank's digital presence and reach. I also use my programming skills to bridge the gap between the business and the IT professionals. My mission is to contribute to the bank's growth and success by creating simple, secure, and efficient digital channels that meet the changing demands of the world today.

Sospeter Mule

As a Manager - Digital Channels at Co-operative Bank of Kenya, I have over eight years of experience...
Nairobi County, Nairobi County, Kenya

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Sospeter Mule’s Email smule@coopbank.co.ke

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Sospeter Mule’s Location Nairobi County, Nairobi County, Kenya

Sospeter Mule’s Current Industry Co Operative Bank

Sospeter Mule’s Prior Industry The Co Operative Bank | Rafiki Dtm | Afriregister | Kitui Teacher Sacco

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Manager - Digital Channels

Present

Manager - Digital Channels

2021-03-01 00:00:00 - Present

Cards And E-Channels

2015-04-01 00:00:00 - 2016-02-01 00:00:00

Assistant Manager Projects - Rafiki Microfinance Bank

2012-09-01 00:00:00 - 2015-08-01 00:00:00

Website Developer

2011-05-01 00:00:00 - 2011-10-01 00:00:00

System Support

2010-01-01 00:00:00 - 2010-12-01 00:00:00

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Sospeter Mule is a As a Manager - Digital Channels at Co-operative Bank of Kenya, I have over eight years of experience in the IT industry, with certifications in ITIL, Enterprise Design Thinking, and Node Js -REST API development. I lead the team that supports and develops the bank's mobile, web, and e-credit platforms, which serve millions of customers across the country. My role involves managing the digital channels support team, overseeing the business analysis and documentation of incoming projects, liaising with the vendor and auditors, and ensuring system uptime and 24/7 support. I use my ITIL and design thinking skills to deliver feasible, comprehensive, and customer-centric solutions that enhance the bank's digital presence and reach. I also use my programming skills to bridge the gap between the business and the IT professionals. My mission is to contribute to the bank's growth and success by creating simple, secure, and efficient digital channels that meet the changing demands of the world today.

Sospeter Mule has prior
experience in the following industries:
The Co Operative Bank | Rafiki Dtm | Afriregister | Kitui Teacher Sacco

Sospeter Mule has the following professional experience:
Co Op Bank | Co Operative Bank | The Co Operative Bank | Rafiki Dtm | Afriregister | Kitui Teacher Sacco