Sonya Stalberger Email & Phone Number | SENIOR LEADER Customer Support, Program Management and Operations •Dynamic Leader with 10+ years’ senior experience managing operations and leading employees within customer care, sales, client relations and vendor partner relationships •Strategic, analytical planner -- known for delivering results. •Expertise managing large budgets, securing resources, controlling costs, increasing revenue, driving sales and improving service delivery •Success through a career focus on employee engagement. Inspires employees to learn, grow, succeed and thrive through ongoing coaching, development and a fun environment •Champion of growth and change through innovation and driving continuous improvement •Successful execution through well designed, simple and repeatable processes. •Successful business partner relationships through strong collaboration

Sonya Stalberger

SENIOR LEADER Customer Support, Program Management and Operations •Dynamic Leader with 10+ years’ s...
Scottsdale, Arizona, United States

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Sonya Stalberger’s Email sonya@ring.com

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Sonya Stalberger’s Location Scottsdale, Arizona, United States

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Senior Program Manager, Customer Support

2020-05-01T00:00:00.000Z - Present

Senior Director, Client Services

2018-03-01T00:00:00.000Z - 2020-02-01T00:00:00.000Z

VP, Sales and Service Center Operations

2017-06-01T00:00:00.000Z - 2018-02-01T00:00:00.000Z

VP - BPO Operations

2014-04-01T00:00:00.000Z - 2017-05-01T00:00:00.000Z

VP, Call Center Operations

2011-02-01T00:00:00.000Z - 2014-04-01T00:00:00.000Z

Sales Center Manager

2009-09-01T00:00:00.000Z - 2011-02-01T00:00:00.000Z

Sr. Director, Customer Contact Centers

2008-06-01T00:00:00.000Z - 2009-08-01T00:00:00.000Z

Director, Call Center Operations

2005-01-01T00:00:00.000Z - 2008-01-01T00:00:00.000Z

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Sonya Stalberger is a SENIOR LEADER Customer Support, Program Management and Operations •Dynamic Leader with 10+ years’ senior experience managing operations and leading employees within customer care, sales, client relations and vendor partner relationships •Strategic, analytical planner -- known for delivering results. •Expertise managing large budgets, securing resources, controlling costs, increasing revenue, driving sales and improving service delivery •Success through a career focus on employee engagement. Inspires employees to learn, grow, succeed and thrive through ongoing coaching, development and a fun environment •Champion of growth and change through innovation and driving continuous improvement •Successful execution through well designed, simple and repeatable processes. •Successful business partner relationships through strong collaboration

Sonya Stalberger has prior
experience in the following industries:
Freedom Financial Network | Progress Residential | Fcr | Us Bank | Charter Communications | Continental Promotion | Oreck

Sonya Stalberger has the following professional experience:
Ring | Freedom Financial Network | Progress Residential | Fcr | Us Bank | Charter Communications | Continental Promotion | Oreck