FAQ About Smarandita Diac

• What is Smarandita Diac's address?

  Smarandita Diac is located at
  Romania

• What is Smarandita Diac's job title?

  Smarandita Diac is a - Working with Polycom and other third party companies to propose and install optimal solutions for our customers - Providing live technical support for Cisco / Polycom telepresence and video conferencing solutions - Monitoring and remote access for customer endpoints - Day-to-day support for videoconferencing solutions, including call programming, live monitoring and assistance in network tests for the external partners of our customers - Basic technical support for AV solutions (Crestron, AMX, Extron) - Continuous collaboration with other SCC teams for the rapid resolution of incidents - Mailbox monitoring in accordance with OLAs and SLAs for each customer - Act as initial point of contact for most of our customers - On-site technical support for the AV / VC equipment in the conference rooms of Iasi headquarters - IT technical support for the VisualComms office in Iasi - Assistance and mentoring for the new AV / VNOC employees - Troubleshoot network problems for both SCCs and customers Nuvias / Zycko Agent Back-up - 1st Line support for the end-user providing useful information regarding the specific equipment - Schedule Webex sessions for the customer and the vendor. - Providing initial troubleshooting steps for the customer to follow in order for the incidents to be resolved. - Acting as a first point of contact between the customer and the equipment vendor - Processing RMAs from start to end. - Incident logging and tracking - Offering support through email and telephone. -Organize, verify and administrate activities of the recruitment process -Request and centralize information for weekly / monthly reports on ongoing recruitment processes -Maintaining professional relationship and a good communication with collaborators from Romania and other foreign countries. -Facilitate a good organization and follow-up of the activities specifically carried out by the recruitment team -Compile a work sheet with the total number of recruitment -Sending and monitoring satisfaction questionnaires responses from both candidate, recruiter and project manager -Daily and weekly updating the total recruitment spread-sheet of the soon-to-be employee. -Monitoring and updating available positions within the company -Verifying and posting the job descriptions on the recruitment platforms -Sending the report on the daily scheduled interviews -Quality audit for each recruiter based in each office, delivered at the end of every month.- Schedule interviews for candidates - Sourcing availability from interviewers - Maintain relationship between recruiters, candidates and the hiring company - Booking rooms, in order for the interviews to be held - Organising events, as part of the recruitment process - Maintaining relationship with candidates, either via email or telephone - Process travel expenses - Be proactive in identifying areas/processes where customer service could be improved -Ensure email responses drafted within time - frame. - Schedule interviews between candidates and the hiring company - Sourcing and screening CVs in order to decide if meet the criteria requested by the position they have applied for - Holding telephone / Skype interviews with candidates, as first step in the recruitment process - Input information in the data base, in order to organise and prioritise the relevant candidates - Create / verify the accuracy of work paper and documents - Assisting and providing further information for candidates attending tests. As a senior member in Human Resources Department at UNYouth - Iasi Branch, my first responsibility was to make sure the necessary amendments were made, in order for a project to be conducted according to the plan. I was a coordinator for one of the recruitment processes held by the team. In the most elaborate project that we organized , I was responsible with the well-being of the participants and I, alongside some of my colleagues, gathered the necessary documents and the assessors required for the candidates to be evaluated.

• What industry does Smarandita Diac currently work in?

  Smarandita Diac currently works in the SCC |

• Which languages does Smarandita Diac speak?

  No Languages Available

• Which industries has Smarandita Diac previously worked in?

  Smarandita Diac has prior
  experience in the following industries:
  VEO Worldwide Services | Conduent | Adecco România | UNYouth

• What is Smarandita Diac’s work experience?

  Smarandita Diac has the following professional experience:
  SCC | VEO Worldwide Services | Conduent | Adecco România | UNYouth

• How can I find Smarandita Diac on LinkedIn?

  You can view Smarandita Diac’s LinkedIn profile at LinkedIn URL

• What are Smarandita Diac’s work email addresses?

  Smarandita Diac’s work email
  addresses are
  smarandita.diac@xerox.com

• What company does Smarandita Diac work for?

  SCC |