Sirpa Mrsky Email & Phone Number | Latest work experience: I've been in Spain for four years now working as Teleoperador (=call center Customer Service). Earlier I have worked at Customer Service for several Finnish companies and really enjoyed it! Please, feel free to contact me if you'd like to have an experienced employee in the customer service area. _______________________________________________________________________ Senior Applications Consultant in SAP User Support Team for over 13 years. On call person for Finnish retail customers. Batch job management using Control-M tool, batch job's scheduling, calendars etc. Good understanding of Service Management life cycle and processes. LEAN, ITILV.3 Integration testing for ITS ticketing tool Coordinating daily and extra tasks with User Support in India. Creating and updating documents and instructions for customers and colleagues. Participated ITSM tool's integration testing.

Sirpa Mrsky

Latest work experience: I've been in Spain for four years now working as Teleoperador (=call center...
Helsinki Metropolitan Area, Helsinki Metropolitan Area, Finland

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Sirpa Mrsky’s Email sirpa.morsky@capgemini.com

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Sirpa Mrsky’s Location Helsinki Metropolitan Area, Helsinki Metropolitan Area, Finland

Sirpa Mrsky’s Current Industry

Sirpa Mrsky’s Prior Industry Barona | Capgemini | Capgemini Consulting | Tellabs

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Work Experience

Barona

Customer Service Consultant

2016-06-01 00:00:00 - 2019-10-01 00:00:00

Capgemini

Senior Applications Consultant

2002-06-01 00:00:00 - 2015-12-01 00:00:00

Capgemini Consulting

Senior Consultant

2002-06-01 00:00:00 - 2011-01-01 00:00:00

Tellabs

Inventory Controller

1996-01-01 00:00:00 - 2002-01-01 00:00:00

Skills

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Languages

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FAQ About Sirpa Mrsky

Sirpa Mrsky is located at
Helsinki Metropolitan Area, Helsinki Metropolitan Area, Finland

Sirpa Mrsky is a Latest work experience: I've been in Spain for four years now working as Teleoperador (=call center Customer Service). Earlier I have worked at Customer Service for several Finnish companies and really enjoyed it! Please, feel free to contact me if you'd like to have an experienced employee in the customer service area. _______________________________________________________________________ Senior Applications Consultant in SAP User Support Team for over 13 years. On call person for Finnish retail customers. Batch job management using Control-M tool, batch job's scheduling, calendars etc. Good understanding of Service Management life cycle and processes. LEAN, ITILV.3 Integration testing for ITS ticketing tool Coordinating daily and extra tasks with User Support in India. Creating and updating documents and instructions for customers and colleagues. Participated ITSM tool's integration testing.