Shylaja Krishnakurup Email & Phone Number | Transformational IT executive with over 22 years of experience in technology driven environments. Extensive experience in championing innovation, leading the DevOps enablement across organization, adopting Agile and creating digital platforms for increasing efficiency and cost savings. Effective in managing talented technology teams responsible for designing and maintaining large enterprise applications for telecommunication domain. Ability to motivate, coach and develop technology teams and have proven track record of creating high performing teams. Demonstrated excellence in leading self-service platforms and enhanced customer experience resulting in improved Net Promoter Score and Customer Satisfaction index. Launched a new ecommerce portal enabling enterprise customers to purchase all products online for the 1st time generation multi million dollar in digitial annual revenue As a Diversity & Inclusion Champion was instrumental in formulating several programs for women employees with the vision to create more women leaders Experience in change management, global stakeholder relationship management and managing cross functional global teams and processes in telecom operations Specialization: IT Strategy, Customer Experience Enterprise Architecture, Information Security Agile Methodologies, Design Thinking Change Management, Product Development eCommerce, Digital Technology CI/CD,Employee Engagement

Shylaja Krishnakurup

Transformational IT executive with over 22 years of experience in technology driven environments. Ex...
Chennai, Tamil Nadu, India

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Shylaja Krishnakurup’s Location Chennai, Tamil Nadu, India

Shylaja Krishnakurup’s Current Industry Verizon

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2023-11-01 00:00:00 - Present

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Shylaja Krishnakurup is a Transformational IT executive with over 22 years of experience in technology driven environments. Extensive experience in championing innovation, leading the DevOps enablement across organization, adopting Agile and creating digital platforms for increasing efficiency and cost savings. Effective in managing talented technology teams responsible for designing and maintaining large enterprise applications for telecommunication domain. Ability to motivate, coach and develop technology teams and have proven track record of creating high performing teams. Demonstrated excellence in leading self-service platforms and enhanced customer experience resulting in improved Net Promoter Score and Customer Satisfaction index. Launched a new ecommerce portal enabling enterprise customers to purchase all products online for the 1st time generation multi million dollar in digitial annual revenue As a Diversity & Inclusion Champion was instrumental in formulating several programs for women employees with the vision to create more women leaders Experience in change management, global stakeholder relationship management and managing cross functional global teams and processes in telecom operations Specialization: IT Strategy, Customer Experience Enterprise Architecture, Information Security Agile Methodologies, Design Thinking Change Management, Product Development eCommerce, Digital Technology CI/CD,Employee Engagement