Shubhendu Guha Email & Phone Number | Technical Analyst with a successful track record in Problem Management. Expertise in Customer Service, Service Management, Nexthink, Data Analysis, Technical Support, CRM, Public Speaking, and Creative Problem Solving. Master's in Business Management, Bachelor's in Commerce (Business Finance), and Graduate's in Journalism and Mass Communication from reputable universities. Proven excellence in delivering exceptional customer service, managing services, and leveraging data analysis for strategic decisions. Proficient in Nexthink for optimizing performance and efficient issue resolution. Skilled in building strong customer relationships and ensuring satisfaction. Effective communicator with strong public speaking and writing abilities. Exceptional problem-solving skills for innovative solutions and seamless operations.

Shubhendu Guha

Technical Analyst with a successful track record in Problem Management. Expertise in Customer Servic...
Bengaluru, Bengaluru, India

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Shubhendu Guha’s Email shubhendu.guha@atos.net

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Shubhendu Guha’s Location Bengaluru, Bengaluru, India

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Problem Manager

Present

Service Desk Analyst

2020-03-01 00:00:00 - 2022-01-01 00:00:00

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Shubhendu Guha is a Technical Analyst with a successful track record in Problem Management. Expertise in Customer Service, Service Management, Nexthink, Data Analysis, Technical Support, CRM, Public Speaking, and Creative Problem Solving. Master's in Business Management, Bachelor's in Commerce (Business Finance), and Graduate's in Journalism and Mass Communication from reputable universities. Proven excellence in delivering exceptional customer service, managing services, and leveraging data analysis for strategic decisions. Proficient in Nexthink for optimizing performance and efficient issue resolution. Skilled in building strong customer relationships and ensuring satisfaction. Effective communicator with strong public speaking and writing abilities. Exceptional problem-solving skills for innovative solutions and seamless operations.