Shubhasree Datta Email & Phone Number | A result driven professional with more than 10 years of experience in Operation Management, Agent Management System, Customer Service, Public Relations & team handling. Presently working as an Executive-E2 in the classifieds-scheduling & services for ABP Pvt. Ltd. Prior to that worked as Operations Executive in Manindra Technologies. Worked with Reliance Money as Senior Customer Service Executive. Worked as Team Manager in Premier Marketing Pvt. Ltd. & GE Money Graduated from Calcutta University & PIM from Arena Multimedia. One promotion in current organization with added responsibilities in 2016 Excellent customer service, public relations & operational skills with zero error track record • Supervision & control of Direct/Agent/Agency counters • Handling Direct customers at the counters. • Public Relations • Responsible for Cash Reconciliation. • Ad composing and Ad proofing • Generation of multiple critical Reports (MIS Reporting) • SPOC for training internal Agents as well as external Agencies • Formulating several process flow to ensure high customer satisfaction. Ability to perform with zero errors under pressure and implementation of processes in line with the pre-set guidelines. • Mentoring and providing induction to junior staff according with specified program objectives. • Proficiency in handling the front desk, back-end as well as whole branch operational activities. • Responsible for preparation of entire rate card exercise using the Rate Manager tool. • Was a core member & contributor to the implementation process of Atex Cyber sell.

Shubhasree Datta

A result driven professional with more than 10 years of experience in Operation Management, Agent Ma...
Kolkata, West Bengal, India

*50 free lookup(s) per month.

No credit card required.

Shubhasree Datta’s Email shubhasree.datta@abp.in

Shubhasree Datta’s Phone Numbers

Get SHUBHASREE’s Phone Number (For Free)

Social Media

Shubhasree Datta’s Location Kolkata, West Bengal, India

Shubhasree Datta’s Current Industry Abp

Shubhasree Datta’s Prior Industry Reliance Money

Not the Shubhasree Datta you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Abp

Executive-E2

2011-01-01 00:00:00 - Present

Reliance Money

Senior Customer Service Executive

2007-12-01 00:00:00 - 2011-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Shubhasree Datta

Shubhasree Datta is located at
Kolkata, West Bengal, India

Shubhasree Datta is a A result driven professional with more than 10 years of experience in Operation Management, Agent Management System, Customer Service, Public Relations & team handling. Presently working as an Executive-E2 in the classifieds-scheduling & services for ABP Pvt. Ltd. Prior to that worked as Operations Executive in Manindra Technologies. Worked with Reliance Money as Senior Customer Service Executive. Worked as Team Manager in Premier Marketing Pvt. Ltd. & GE Money Graduated from Calcutta University & PIM from Arena Multimedia. One promotion in current organization with added responsibilities in 2016 Excellent customer service, public relations & operational skills with zero error track record • Supervision & control of Direct/Agent/Agency counters • Handling Direct customers at the counters. • Public Relations • Responsible for Cash Reconciliation. • Ad composing and Ad proofing • Generation of multiple critical Reports (MIS Reporting) • SPOC for training internal Agents as well as external Agencies • Formulating several process flow to ensure high customer satisfaction. Ability to perform with zero errors under pressure and implementation of processes in line with the pre-set guidelines. • Mentoring and providing induction to junior staff according with specified program objectives. • Proficiency in handling the front desk, back-end as well as whole branch operational activities. • Responsible for preparation of entire rate card exercise using the Rate Manager tool. • Was a core member & contributor to the implementation process of Atex Cyber sell.