Shreya Dey Email & Phone Number | As a highly organized and detail-oriented Process Trainer with 1.5 years of experience, I specialize in designing and delivering effective training programs. My skills include training needs assessment, developing engaging training materials, evaluating training effectiveness, and collaborating with teams. I am currently seeking a challenging role in a dynamic organization where I can utilize my skills and expertise to contribute to the growth of the company. My experience includes working as a Chat Associate with Dynaxon IT Services Pvt Ltd and TTEC INDIA PVT LTD, where I gained valuable experience in providing exceptional customer service and troubleshooting customer issues. I then progressed to become a Process Trainer at TTEC INDIA PVT LTD, where I am responsible for developing and delivering training programs to enhance the skills and knowledge of employees in my organization. In my previous roles, I created training materials such as manuals, presentations, and instructional videos to educate employees on company-specific processes and procedures. I have also organized and led training sessions, both in-person and online, to teach employees the necessary skills and knowledge to perform their job duties effectively. I provided feedback to employees on their performance and helped them to identify areas where they can improve their skills and knowledge. I believe in collaborating with other departments within the company, such as HR and operations, to ensure that training programs are aligned with the company's goals and objectives. I am also skilled in keeping accurate records of employee training, including attendance, performance, and feedback, to ensure compliance with company policies and regulations. I hold a Bachelor of Science in Microbiology from the University of Calcutta and a Master of Science in Medical Microbiology from West Bengal University of Health Sciences. In my free time, I enjoy volunteering for various social causes and participating in sports activities. Overall, I am an enthusiastic and motivated individual with a passion for training and development. I am excited about new opportunities and look forward to contributing my skills and expertise to any organization that values employee growth and development.

Shreya Dey

As a highly organized and detail-oriented Process Trainer with 1.5 years of experience, I specializ...
Kolkata, Kolkata, India

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Shreya Dey’s Email shreya@ttec.com

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Shreya Dey’s Location Kolkata, Kolkata, India

Shreya Dey’s Current Industry Ttec

Shreya Dey’s Prior Industry Reverse Factor

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Work Experience

Ttec

Corporate Trainer

2020-09-01 00:00:00 - Present

Reverse Factor

Medical health officer

2018-01-01 00:00:00 - 2019-12-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Shreya Dey

Shreya Dey is located at
Kolkata, Kolkata, India

Shreya Dey is a As a highly organized and detail-oriented Process Trainer with 1.5 years of experience, I specialize in designing and delivering effective training programs. My skills include training needs assessment, developing engaging training materials, evaluating training effectiveness, and collaborating with teams. I am currently seeking a challenging role in a dynamic organization where I can utilize my skills and expertise to contribute to the growth of the company. My experience includes working as a Chat Associate with Dynaxon IT Services Pvt Ltd and TTEC INDIA PVT LTD, where I gained valuable experience in providing exceptional customer service and troubleshooting customer issues. I then progressed to become a Process Trainer at TTEC INDIA PVT LTD, where I am responsible for developing and delivering training programs to enhance the skills and knowledge of employees in my organization. In my previous roles, I created training materials such as manuals, presentations, and instructional videos to educate employees on company-specific processes and procedures. I have also organized and led training sessions, both in-person and online, to teach employees the necessary skills and knowledge to perform their job duties effectively. I provided feedback to employees on their performance and helped them to identify areas where they can improve their skills and knowledge. I believe in collaborating with other departments within the company, such as HR and operations, to ensure that training programs are aligned with the company's goals and objectives. I am also skilled in keeping accurate records of employee training, including attendance, performance, and feedback, to ensure compliance with company policies and regulations. I hold a Bachelor of Science in Microbiology from the University of Calcutta and a Master of Science in Medical Microbiology from West Bengal University of Health Sciences. In my free time, I enjoy volunteering for various social causes and participating in sports activities. Overall, I am an enthusiastic and motivated individual with a passion for training and development. I am excited about new opportunities and look forward to contributing my skills and expertise to any organization that values employee growth and development.