Shimeaka Kirksey Email & Phone Number | Experienced Help Desk Specialist with over 5 years in providing efficient technical support for software, hardware, and network issues. Skilled in troubleshooting, ticket management, and user training, with a strong focus on customer satisfaction. Adept at explaining technical concepts to non-technical users and documenting procedures for future reference. Committed to staying current with emerging technologies to deliver effective support solutions. Skills Technical Skills: Software Support, Project Management, VPN, Salesforce, Active Directory, SQL, Troubleshooting & Customer Support, Office 365, Windows 7/10, Skype for Business, Hardware Troubleshooting, POS Deployments, Customer Service

Shimeaka Kirksey

Experienced Help Desk Specialist with over 5 years in providing efficient technical support for soft...
116 Wood Way, Fairburn, United States

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Shimeaka Kirksey’s Email skirksey@flooranddecor.com

Shimeaka Kirksey’s Phone Numbers

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Shimeaka Kirksey’s Location 116 Wood Way, Fairburn, United States

Shimeaka Kirksey’s Current Industry

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Information System Administrator

2020-03-01 00:00:00 - 2023-03-01 00:00:00

Help Desk Technician

2018-10-01 00:00:00 - 2019-07-01 00:00:00

Technical Support Representative

2017-07-01 00:00:00 - 2018-05-01 00:00:00

Technical Support Agent

2016-04-01 00:00:00 - 2017-04-01 00:00:00

Technical Support Agent

2015-01-01 00:00:00 - 2016-03-01 00:00:00

Product Support

2010-01-01 00:00:00 - 2015-04-01 00:00:00

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Shimeaka Kirksey is a Experienced Help Desk Specialist with over 5 years in providing efficient technical support for software, hardware, and network issues. Skilled in troubleshooting, ticket management, and user training, with a strong focus on customer satisfaction. Adept at explaining technical concepts to non-technical users and documenting procedures for future reference. Committed to staying current with emerging technologies to deliver effective support solutions. Skills Technical Skills: Software Support, Project Management, VPN, Salesforce, Active Directory, SQL, Troubleshooting & Customer Support, Office 365, Windows 7/10, Skype for Business, Hardware Troubleshooting, POS Deployments, Customer Service

Shimeaka Kirksey has prior
experience in the following industries:
Floor And Decor | Kaiser Permanente | Optima Healthcare Solutions | Dexis | Lenovo | Cci