Shenna Bain-

Shenna Bain

Contact Center Expert|| Operations Executive ||Certified Healthcare Insurance Executive
Richmond, Virginia, United States

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Work Experience

Sentara Healthcare

Director, Customer Service Operations

2023-01-01 - Present

Fusion BPO Services

Vice President Client Services- Healthcare

2021-10-01 - 2023-01-01

Blue Cross and Blue Shield of Louisiana

Director, Enrollment and Billing Operations

2020-05-01 - 2021-10-01

Molina Healthcare

Director, Member and Provider Services

2014-07-01 - 2016-05-01

Beaumont Health

Director, Access Contact Center

2012-07-01 - 2014-07-01

Skills

health care health & medical hospitals

Languages

English