Shena Avent Email & Phone Number | My years at Winston-Salem State University provided me with exquisite knowledge in the Psychology field. I learned how to format pieces in APA format, utilize IBM SPSS Statistics software to calculate data for studies, and the overall importance of making the best of an education. The focus on human behavior and the mind helped me to better understand working with the public and how to properly assess a situation. Since graduating in 2019, I previously worked full-time with National General Insurance an Allstate Company, as a Senior First Notice of Loss Representative. The position gave me the opportunity to work with various individuals all over the United States. A typical work day involved handling dozens of inbound calls from policy holders needing assistance with accidents, vehicle damage and homeowner claims. I also trained new hires virtually and assisted coworkers with any questions they may have regarding the loss taking process. May 2022, I was promoted to Total Loss as a claims assistant with National General, which entails assisting Total Loss specialists with mailing secure documents to our valued customers as well as to Copart Auto Auctions, securing vehicle licensing fees, reporting owner retained salvage vehicles to specific states and assigning claims that have been deemed totaled to total loss adjusters. Currently, I am a licensed Total Loss Analyst at National General, and work auto claims for totaled vehicles. Duties included are configuring settlement offers using programs like CCC One and Kelley Blue Book, negotiating settlement offers, issuing payments, and requesting salvage titles. I enjoy a challenge and hope to pursue further knowledge in fields that show me how beneficial my services are to the general public and to myself.

Shena Avent

My years at Winston-Salem State University provided me with exquisite knowledge in the Psychology fi...
Winston-Salem, North Carolina, United States

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Shena Avent’s Email shena.avent@nationalgeneral.com

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Shena Avent’s Location Winston-Salem, North Carolina, United States

Shena Avent’s Current Industry National General

Shena Avent’s Prior Industry National General Insurance | Sams Club | Winston Salem State University

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Work Experience

National General

Total Loss Claims Adjuster

2023-10-01 00:00:00 - Present

National General Insurance

Claims Call Center Specialist Ii

2019-11-01 00:00:00 - 2022-05-01 00:00:00

Sams Club

Cashier

2016-06-01 00:00:00 - 2019-11-01 00:00:00

Winston Salem State University

Student

2013-08-01 00:00:00 - 2019-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Shena Avent

Shena Avent is located at
Winston-Salem, North Carolina, United States

Shena Avent is a My years at Winston-Salem State University provided me with exquisite knowledge in the Psychology field. I learned how to format pieces in APA format, utilize IBM SPSS Statistics software to calculate data for studies, and the overall importance of making the best of an education. The focus on human behavior and the mind helped me to better understand working with the public and how to properly assess a situation. Since graduating in 2019, I previously worked full-time with National General Insurance an Allstate Company, as a Senior First Notice of Loss Representative. The position gave me the opportunity to work with various individuals all over the United States. A typical work day involved handling dozens of inbound calls from policy holders needing assistance with accidents, vehicle damage and homeowner claims. I also trained new hires virtually and assisted coworkers with any questions they may have regarding the loss taking process. May 2022, I was promoted to Total Loss as a claims assistant with National General, which entails assisting Total Loss specialists with mailing secure documents to our valued customers as well as to Copart Auto Auctions, securing vehicle licensing fees, reporting owner retained salvage vehicles to specific states and assigning claims that have been deemed totaled to total loss adjusters. Currently, I am a licensed Total Loss Analyst at National General, and work auto claims for totaled vehicles. Duties included are configuring settlement offers using programs like CCC One and Kelley Blue Book, negotiating settlement offers, issuing payments, and requesting salvage titles. I enjoy a challenge and hope to pursue further knowledge in fields that show me how beneficial my services are to the general public and to myself.