Shelly Shermer Email & Phone Number | Develop and organize data reports as it relates to customer specific revenue qualifiers. Manage boundary partner relationships throughout the enterprise to preserve a positive customer experience. Establish direct customer relationships as an extension of the external sales team.Managed large portfolio of outstanding receivables. Implemented front end fixes to enhance the shipment to cash process. Developed process to collect on difficult broker accounts. Trained collector the process for brokers.Managed Veteran Affairs Memorial account. Developed processes and procedures for positive customer experience. Trained processes.Managed relationships with high revenue customers. Worked side by side with Corporate Sales team to meet and exceed the customers' expectations. Reporting AR status and process gaps to SR leadership. Assisted in new hire training for front line payment service representatives.Generated and processed job proposals. Designed and implemented an invoicing system. Managed payroll functions for extensive construction crew. Created and implemented performance evaluations. Managed team of individuals responsible for customer facing roles.

Shelly Shermer

Develop and organize data reports as it relates to customer specific revenue qualifiers. Manage boun...
Chesapeake, Chesapeake, United States

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Shelly Shermer’s Location Chesapeake, Chesapeake, United States

Shelly Shermer’s Current Industry Givens Transportation, Inc. Estes Express Lines

Shelly Shermer’s Prior Industry DB Schenker | Estes Forwarding Worldwide | CGS Construction Inc

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Office Manager

2017-04-01 00:00:00 - Present

Field Sales Support

2016-03-01 00:00:00 - Present

Accounts Receivable Specialist

2015-02-01 00:00:00 - 2016-03-01 00:00:00

Operations Specialist

2014-06-01 00:00:00 - 2015-02-01 00:00:00

Office Manager

1991-01-01 00:00:00 - 2012-01-01 00:00:00

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Shelly Shermer is a Develop and organize data reports as it relates to customer specific revenue qualifiers. Manage boundary partner relationships throughout the enterprise to preserve a positive customer experience. Establish direct customer relationships as an extension of the external sales team.Managed large portfolio of outstanding receivables. Implemented front end fixes to enhance the shipment to cash process. Developed process to collect on difficult broker accounts. Trained collector the process for brokers.Managed Veteran Affairs Memorial account. Developed processes and procedures for positive customer experience. Trained processes.Managed relationships with high revenue customers. Worked side by side with Corporate Sales team to meet and exceed the customers' expectations. Reporting AR status and process gaps to SR leadership. Assisted in new hire training for front line payment service representatives.Generated and processed job proposals. Designed and implemented an invoicing system. Managed payroll functions for extensive construction crew. Created and implemented performance evaluations. Managed team of individuals responsible for customer facing roles.

Shelly Shermer currently works in the Givens Transportation, Inc. | Estes Express Lines |

Shelly Shermer has prior
experience in the following industries:
DB Schenker | Estes Forwarding Worldwide | CGS Construction Inc

Shelly Shermer has the following professional experience:
Givens Transportation, Inc. | Estes Express Lines | DB Schenker | Estes Forwarding Worldwide | CGS Construction Inc