Shawn Williams Email & Phone Number | Highly motivated, quality-focused, and results-oriented Contact Center Leader with a passion for an exceptional customer and employee experience. Collaborative and decisive manager skilled in building dynamic and motivated teams through training, coaching, development, and recognition. Strong business acumen with demonstrated experience translating departmental and companywide strategic, performance, and financial goals into the creation, implementation, and attainment of key performance metrics.

Shawn Williams

Highly motivated, quality-focused, and results-oriented Contact Center Leader with a passion for an...
Chicago, Illinois, United States

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Shawn Williams’s Location Chicago, Illinois, United States

Shawn Williams’s Current Industry Partstrader

Shawn Williams’s Prior Industry Advocate Health Care | The Warranty | Bank Of America

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Support Center Director

2024-04-01 00:00:00 - Present

Administrative Supervisor

2011-05-01 00:00:00 - 2012-05-01 00:00:00

Customer Service Supervisor

2009-02-01 00:00:00 - 2011-05-01 00:00:00

Customer Service Team Manager

2003-09-01 00:00:00 - 2008-10-01 00:00:00

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Shawn Williams is a Highly motivated, quality-focused, and results-oriented Contact Center Leader with a passion for an exceptional customer and employee experience. Collaborative and decisive manager skilled in building dynamic and motivated teams through training, coaching, development, and recognition. Strong business acumen with demonstrated experience translating departmental and companywide strategic, performance, and financial goals into the creation, implementation, and attainment of key performance metrics.