Shawn Maxwell Email & Phone Number | I have over 13 years of experience working with potentially infectious material as well as specimen management and data collection and storage. In my current position, I am the repository keeper for every lot of every kit we manufacture. I am responsible for the identification, procurement, and storage of these kits. In addition, I regularly test the kits for stability over the course of their shelf life, confirming their viability and functionality, processing the resulting data into a database, and providing data reports generated during this process. I am also responsible for troubleshooting customer complaints by investigating reported issues. This includes customer returned kits and patient samples. I work with the customer to identify the problem and analyze their data and handling processes. After the investigation is complete, a report is generated detailing the testing performed and any findings or conclusions. This report is submitted into our complaint system and feedback for the customer is provided.

Shawn Maxwell

I have over 13 years of experience working with potentially infectious material as well as specimen...
Seattle, Washington, United States

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Shawn Maxwell’s Location Seattle, Washington, United States

Shawn Maxwell’s Current Industry Bio Rad Laboratories

Shawn Maxwell’s Prior Industry Virginia Mason Franciscan Health

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Product Support Engineer

2023-11-01 00:00:00 - Present

Microbiology Support Technician

2022-07-01 00:00:00 - 2023-10-01 00:00:00

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Shawn Maxwell is a I have over 13 years of experience working with potentially infectious material as well as specimen management and data collection and storage. In my current position, I am the repository keeper for every lot of every kit we manufacture. I am responsible for the identification, procurement, and storage of these kits. In addition, I regularly test the kits for stability over the course of their shelf life, confirming their viability and functionality, processing the resulting data into a database, and providing data reports generated during this process. I am also responsible for troubleshooting customer complaints by investigating reported issues. This includes customer returned kits and patient samples. I work with the customer to identify the problem and analyze their data and handling processes. After the investigation is complete, a report is generated detailing the testing performed and any findings or conclusions. This report is submitted into our complaint system and feedback for the customer is provided.