Shawn Gerling

Shawn Gerling

Recruiting Manager at Genesys
Atlanta, Georgia, United States

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Work Experience

Genesys

Manager, Talent Acquisition

2023-02-01 - Present

ADAPTURE

Senior Talent Advisor

2020-01-01 - 2021-03-01

Prestige Staffing

Manager, Technical Recruiting

2018-07-01 - 2020-01-01

Matlen Silver

Client Solutions Manager

2014-12-01 - 2015-12-01

Service Experts

Residential Sales Consultant

2012-03-01 - 2014-10-01

TOP Consulting STL

Acount Manager

2009-11-01 - 2011-12-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian