Shankar Gudleppanavar Email & Phone Number | Currently working as an L1 Citrix Lead Administrator at Estee Lauder Companies with 2.6 years of IT experience in infrastructure support and management. • Hands on working experience in xenapp 6.5 and XenDesktop 7.8, 7.15 ,windows severs 2008R2, 2012R2, 2016. • Managed Citrix Farms of around 500 servers and has the extensive experience in troubleshooting Citrix XenApp and XenDesktop environments. • Managed 4000 VDI's and has extensive experience in troubleshooting on Citrix XenDesktop 7.8 and 7.15 and 1912 LTSR. • performed VDA Agent upgrades and remediated vulnerabilities on Citrix XenApp servers. • Using VSphere VCenter to monitor and troubleshoot the Citrix Farm servers for production and QA environments. • Troubleshooting the various application launch issues and the VDI performance issues. • Creating the dedicated VDI machines and delivering to end user as per their requirement. • Managing Incidents ,changes and problem cases for resolving the incidents via the ticketing tool called service now. • Implementating the various changes based on the requirements and through the predefined change management process and ITSM. • Creating ,decommissioning the VDI's, managing the VDI assignments and the user sessions using Citrix Xen center. • Administrating and managing Citrix environment using Citrix Studio and Director. • Providing remote support to the users on the published applications as well as Desktops.

Shankar Gudleppanavar

Currently working as an L1 Citrix Lead Administrator at Estee Lauder Companies with 2.6 years of IT...
Hubli, Karnataka, India

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Shankar Gudleppanavar’s Email gudleppanavar@wipro.com

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Shankar Gudleppanavar’s Location Hubli, Karnataka, India

Shankar Gudleppanavar’s Current Industry Wipro

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Citrix L1 Lead Administrator

2023-12-01 00:00:00 - Present

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Shankar Gudleppanavar is a Currently working as an L1 Citrix Lead Administrator at Estee Lauder Companies with 2.6 years of IT experience in infrastructure support and management. • Hands on working experience in xenapp 6.5 and XenDesktop 7.8, 7.15 ,windows severs 2008R2, 2012R2, 2016. • Managed Citrix Farms of around 500 servers and has the extensive experience in troubleshooting Citrix XenApp and XenDesktop environments. • Managed 4000 VDI's and has extensive experience in troubleshooting on Citrix XenDesktop 7.8 and 7.15 and 1912 LTSR. • performed VDA Agent upgrades and remediated vulnerabilities on Citrix XenApp servers. • Using VSphere VCenter to monitor and troubleshoot the Citrix Farm servers for production and QA environments. • Troubleshooting the various application launch issues and the VDI performance issues. • Creating the dedicated VDI machines and delivering to end user as per their requirement. • Managing Incidents ,changes and problem cases for resolving the incidents via the ticketing tool called service now. • Implementating the various changes based on the requirements and through the predefined change management process and ITSM. • Creating ,decommissioning the VDI's, managing the VDI assignments and the user sessions using Citrix Xen center. • Administrating and managing Citrix environment using Citrix Studio and Director. • Providing remote support to the users on the published applications as well as Desktops.