Shane Williams Email & Phone Number | - IT management, planning, and procurement experience - Enterprise technology strategic planning - Business process workflow automation and process improvement - SLA creation, monitoring, and reporting - Service Desk/Help Desk creation and management - End-user and IT Staff technical training (in-person, and online recurring training) I hail from New York and grew up between Philadelphia and Delaware. During my time in Delaware, I pursued my passion for technology by attending Delaware Technical Community College for computer networking. Later, I further honed my skills by obtaining an Associate degree in Computer Networking from ITT Tech. Presently, I serve as the Chief of End User Services at the Enoch Pratt Library, situated in Baltimore City. In this role, I oversee the implementation of cutting-edge technology solutions to enable seamless operations and enhance the user experience.

Shane Williams

- IT management, planning, and procurement experience - Enterprise technology strategic planning - B...
Washington Dc, Washington Dc, United States

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Shane Williams’s Email swilliams@nolostsole.com

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Shane Williams’s Location Washington Dc, Washington Dc, United States

Shane Williams’s Current Industry Enoch Pratt Free Library And Maryland State Library Resource Center

Shane Williams’s Prior Industry Chesapeake Beverage | Phoenix Systems | Ssd Technology Partners | Apple | Walgreens

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Chief of End User Services

2023-04-01 00:00:00 - Present

IT Director

2016-06-01 00:00:00 - 2022-02-01 00:00:00

Network Engineer / Client Onboarding Specialist

2014-08-01 00:00:00 - 2016-06-01 00:00:00

Network Operations Center Technician / Client Onboarding specialist

2012-03-01 00:00:00 - 2014-08-01 00:00:00

Team Lead

2011-04-01 00:00:00 - 2012-05-01 00:00:00

Manager

2006-07-01 00:00:00 - 2011-11-01 00:00:00

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Shane Williams is a - IT management, planning, and procurement experience - Enterprise technology strategic planning - Business process workflow automation and process improvement - SLA creation, monitoring, and reporting - Service Desk/Help Desk creation and management - End-user and IT Staff technical training (in-person, and online recurring training) I hail from New York and grew up between Philadelphia and Delaware. During my time in Delaware, I pursued my passion for technology by attending Delaware Technical Community College for computer networking. Later, I further honed my skills by obtaining an Associate degree in Computer Networking from ITT Tech. Presently, I serve as the Chief of End User Services at the Enoch Pratt Library, situated in Baltimore City. In this role, I oversee the implementation of cutting-edge technology solutions to enable seamless operations and enhance the user experience.

Shane Williams currently works in the Enoch Pratt Free Library And Maryland State Library Resource Center |

Shane Williams has prior
experience in the following industries:
Chesapeake Beverage | Phoenix Systems | Ssd Technology Partners | Apple | Walgreens

Shane Williams has the following professional experience:
Enoch Pratt Free Library And Maryland State Library Resource Center | Chesapeake Beverage | Phoenix Systems | Ssd Technology Partners | Apple | Walgreens