Shane Mcdonald
A dynamic and results driven professional with over 30 years of experience in project management, se...
Melbourne, Melbourne, Australia
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Shane Mcdonald’s Email hsvclub@live.com.au
Social Media
Shane Mcdonald’s Location Melbourne, Melbourne, Australia
Shane Mcdonald’s Current Industry Virescent Technologies
Shane Mcdonald’s Prior Industry Shane Mcdonald Consulting | Hansen Technologies | Illion | Agility Cis | Serviceworks Management | Lumo Energy | Hewlett Packard | Vicroads | Txu | Citipower
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Work Experience
Virescent Technologies
Senior Application Support Specialist
2023-09-01 00:00:00 - Present
Shane Mcdonald Consulting
Business Consultant
2022-11-01 00:00:00 - 2023-08-01 00:00:00
Hansen Technologies
Service Delivery Manager
2021-08-01 00:00:00 - 2022-10-01 00:00:00
Illion
Client Delivery Manager
2021-02-01 00:00:00 - 2021-08-01 00:00:00
Agility Cis
Client Engagement Manager
2016-05-01 00:00:00 - 2020-08-01 00:00:00
Serviceworks Management
Business Solutions Analyst
2010-08-01 00:00:00 - 2016-05-01 00:00:00
Lumo Energy
Application Support Specialist
2007-04-01 00:00:00 - 2010-08-01 00:00:00
Hewlett Packard
Resource Coordinator (Temporary Role)
2006-05-01 00:00:00 - 2006-07-01 00:00:00
Vicroads
Customer Service Consultant (Temporary Role)
2005-11-01 00:00:00 - 2006-05-01 00:00:00
Txu
Quality & Business Support Coordinator
2004-08-01 00:00:00 - 2005-05-01 00:00:00
Citipower
Credit officer
1993-01-01 00:00:00 - 1994-01-01 00:00:00Skills
Languages
FAQ About Shane Mcdonald
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Shane Mcdonald is located at
Melbourne, Melbourne, Australia -
Shane Mcdonald is a A dynamic and results driven professional with over 30 years of experience in project management, service delivery, client relations and quality assurance within the technology, service (Retail, Distribution, Finance & Emergency) and construction sectors. A proven track record of implementing quality assessment programs that enhance customer satisfaction and drive business outcomes. Expertise in managing complex client escalations, facilitating system upgrades, and leading project teams through successful product implementations. Demonstrated ability to navigate high-stakes situations through strategic problem-solving and stakeholder engagement. Experienced in ISO Quality Assurance standards, ITIL framework and compliance initiatives. Committed to improving operational efficiencies and delivering exceptional client service across diverse industries.
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Shane Mcdonald currently works in the Virescent Technologies |
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No Languages Available
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Shane Mcdonald has prior
experience in the following industries:
Shane Mcdonald Consulting | Hansen Technologies | Illion | Agility Cis | Serviceworks Management | Lumo Energy | Hewlett Packard | Vicroads | Txu | Citipower -
Shane Mcdonald has the following professional experience:
Virescent Technologies | Shane Mcdonald Consulting | Hansen Technologies | Illion | Agility Cis | Serviceworks Management | Lumo Energy | Hewlett Packard | Vicroads | Txu | Citipower -
You can view Shane Mcdonald’s LinkedIn profile at LinkedIn URL
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Shane Mcdonald’s work email
addresses are
hsvclub@live.com.au -
Virescent Technologies |
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