Shahrukh Imam Email & Phone Number | Experienced Service Desk Manager with a demonstrated history of working in the oil & energy industry as well as BPO industry. Skilled in IT Service Management, ITIL, Service-Level Agreements (SLA), IT Strategy, Contact Centers, Management, and Continuous Improvement.

Shahrukh Imam

Experienced Service Desk Manager with a demonstrated history of working in the oil & energy industry...
Gurgaon, Gurgaon, India

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Shahrukh Imam’s Location Gurgaon, Gurgaon, India

Shahrukh Imam’s Current Industry

Shahrukh Imam’s Prior Industry Mcdermott International | Cb And I | Sk Building Materials | Teleperformance Usa | Teleperformance

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Leader - Risk Assessment and Security Architecture

Present

Supply Chain Management

2019-11-01 00:00:00 - 2020-08-01 00:00:00

Global Service Desk Manager

2015-12-01 00:00:00 - 2019-05-01 00:00:00

Co-Owner

2014-08-01 00:00:00 - 2015-08-01 00:00:00

It Service Desk Lead

2014-03-01 00:00:00 - 2014-06-01 00:00:00

It Helpdesk Analyst

2010-05-01 00:00:00 - 2011-11-01 00:00:00

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Shahrukh Imam is a Experienced Service Desk Manager with a demonstrated history of working in the oil & energy industry as well as BPO industry. Skilled in IT Service Management, ITIL, Service-Level Agreements (SLA), IT Strategy, Contact Centers, Management, and Continuous Improvement.

Shahrukh Imam has prior
experience in the following industries:
Mcdermott International | Cb And I | Sk Building Materials | Teleperformance Usa | Teleperformance

Shahrukh Imam has the following professional experience:
Baker Hughes | Mcdermott International | Cb And I | Sk Building Materials | Teleperformance Usa | Teleperformance