Serkan I Email & Phone Number | - Handling BKM/VISA/MC chargebacks/disputes processes:( both Issuing&Acquiring ) - Processing chargebacks/ representments/ copy requests/ arbitrations/ pre-arbitrations/ reversals/pre-compliance/compliance/good-faith / blocked amounts/ fee collections/ fund disbursements; - Preparing the chargeback/ representment/ pre-arbitration/ arbitration /pre-compliance/compliance documentation; - Keeping the relationship with Branches/ Agencies/ Clients/ VISA / MC /BKM regarding the cases under investigations; – Monitor, assess, inspect, and act in response to disputes received by a range of clients – Efficiently research and present proof to authenticate transactions – Maintain severe adherence to local and international chargeback official procedure – Provide a high standard of specialized, considerate and responsive service at the same time as maintaining or exceeding the recognized standards for chargeback productivity and excellence -Report fraud transactions to BKM, Visa and MC -Performing Chargeback Module Test ( Ocean )

Serkan I

- Handling BKM/VISA/MC chargebacks/disputes processes:( both Issuing&Acquiring ) - Processing charge...
Istanbul, Istanbul, Turkey

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Serkan I’s Location Istanbul, Istanbul, Turkey

Serkan I’s Current Industry Yapi Kredi

Serkan I’s Prior Industry Asya Katilim Bankasi

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Chargeback - Uzman / Specialist

2017-04-01 00:00:00 - Present

Uzman

2006-04-01 00:00:00 - 2017-02-01 00:00:00

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Serkan I is a - Handling BKM/VISA/MC chargebacks/disputes processes:( both Issuing&Acquiring ) - Processing chargebacks/ representments/ copy requests/ arbitrations/ pre-arbitrations/ reversals/pre-compliance/compliance/good-faith / blocked amounts/ fee collections/ fund disbursements; - Preparing the chargeback/ representment/ pre-arbitration/ arbitration /pre-compliance/compliance documentation; - Keeping the relationship with Branches/ Agencies/ Clients/ VISA / MC /BKM regarding the cases under investigations; – Monitor, assess, inspect, and act in response to disputes received by a range of clients – Efficiently research and present proof to authenticate transactions – Maintain severe adherence to local and international chargeback official procedure – Provide a high standard of specialized, considerate and responsive service at the same time as maintaining or exceeding the recognized standards for chargeback productivity and excellence -Report fraud transactions to BKM, Visa and MC -Performing Chargeback Module Test ( Ocean )