Sendhilvel Murugesan Email & Phone Number |  Over 18+ years of extensive experience in IT industry with functional expertise in IT Service Management, Operations Management, Client Relationship Management, End User Computing, Project & Transition Management, Asset Management, Vendor Management of leading organizations.  Extensive expertise in handling diverse domains like Insurance, Telecom, Retail & Utility, Customer service, Service Delivery and Service Desk Operations.  Proven ability in managing end-user IT infrastructure solutions & services and global service desk catering to large user base.  Successful track record of managing large Inbound and Outbound Technical Support Programs, developing successful leaders and teams with a focus on innovation, aggressive improvement, and consistency.  Have held positions with full responsibilities and owning end to end ownership of accounts.

Sendhilvel Murugesan

 Over 18+ years of extensive experience in IT industry with functional expertise in IT Service Mana...
India

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Sendhilvel Murugesan’s Location India

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Sendhilvel Murugesan’s Prior Industry Capita | Wipro Infotech | Ge And Ew

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Manager Ll - It Global Service Delivery

2022-12-01 00:00:00 - Present

It Service Delivery Manager

2012-07-01 00:00:00 - 2022-12-01 00:00:00

It Operations Manager

2006-09-01 00:00:00 - 2012-07-01 00:00:00

Systems Administrator & Quality Engineer

2004-06-01 00:00:00 - 2006-05-01 00:00:00

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Sendhilvel Murugesan is a  Over 18+ years of extensive experience in IT industry with functional expertise in IT Service Management, Operations Management, Client Relationship Management, End User Computing, Project & Transition Management, Asset Management, Vendor Management of leading organizations.  Extensive expertise in handling diverse domains like Insurance, Telecom, Retail & Utility, Customer service, Service Delivery and Service Desk Operations.  Proven ability in managing end-user IT infrastructure solutions & services and global service desk catering to large user base.  Successful track record of managing large Inbound and Outbound Technical Support Programs, developing successful leaders and teams with a focus on innovation, aggressive improvement, and consistency.  Have held positions with full responsibilities and owning end to end ownership of accounts.