Seevagan Bharathy Email & Phone Number | Result-oriented professional with 7 years of rich and extensive Global experience in Service delivery / Production management role. Resourceful in managing projects from gathering requirements to post release technical and business checkout. Expertise in Microsoft CRM major versions including 2011, 2013, 2015 and predominantly Dynamics 365. Expertise in maintaining the SLA's adhering to the Risk and compliance of the Application. Creating SOP's, Knowledge Article's and Quick Reference Guide's. Proven success in engaging vendors during high priority issues and getting the Incident fixed without any major business interruption. Strong background in providing/visualizing the data to business via CRM dashboards and PowerBi Dashboards

Seevagan Bharathy

Result-oriented professional with 7 years of rich and extensive Global experience in Service deliver...
India

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Seevagan Bharathy’s Email seevagan.bharathy@td.com

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Seevagan Bharathy’s Location India

Seevagan Bharathy’s Current Industry Natwest

Seevagan Bharathy’s Prior Industry Idp Education | Marsh And Mclennan Companies | Chad | Css

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CRM Business Analyst

2023-07-01 00:00:00 - Present

Service Desk Analyst

2017-08-01 00:00:00 - 2018-03-01 00:00:00

Tier ll Business Application Support

2016-11-01 00:00:00 - 2017-05-01 00:00:00

IT Operations Analyst

2014-09-01 00:00:00 - 2016-10-01 00:00:00

Technical Support

2010-05-01 00:00:00 - 2010-12-01 00:00:00

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Seevagan Bharathy is a Result-oriented professional with 7 years of rich and extensive Global experience in Service delivery / Production management role. Resourceful in managing projects from gathering requirements to post release technical and business checkout. Expertise in Microsoft CRM major versions including 2011, 2013, 2015 and predominantly Dynamics 365. Expertise in maintaining the SLA's adhering to the Risk and compliance of the Application. Creating SOP's, Knowledge Article's and Quick Reference Guide's. Proven success in engaging vendors during high priority issues and getting the Incident fixed without any major business interruption. Strong background in providing/visualizing the data to business via CRM dashboards and PowerBi Dashboards