Scott Underwood Email & Phone Number | As the Vice President of Customer Experience at Nucleus Security, I lead a team of customer success, customer support, and customer advocacy professionals who deliver value to our clients in the cybersecurity space. With over 10 years of experience in customer success and customer experience, I have a proven track record of creating and scaling customer-centric programs and processes that drive retention, growth, and loyalty. My mission is to help our customers achieve their security goals and outcomes, while providing them with a seamless and delightful experience throughout their journey. I also coach and mentor aspiring customer success leaders through the Catalyst Coaching Corner, an application-based program that pairs them with industry experts. I am passionate about building successful teams, fostering customer relationships, and driving customer adoption and value in the SaaS industry.

Scott Underwood

As the Vice President of Customer Experience at Nucleus Security, I lead a team of customer success,...
Mount Pleasant, South Carolina, United States

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Scott Underwood’s Email scott.underwood@esociety.org

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Scott Underwood’s Location Mount Pleasant, South Carolina, United States

Scott Underwood’s Current Industry Nucleus Security

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Work Experience

Nucleus Security

Vice President of Customer Experience

2023-06-01 00:00:00 - Present

Catalyst Software

Growth Coach

2023-02-01 00:00:00 - 2024-02-01 00:00:00

Ingenious Build

Vice President of Customer Success

2022-01-01 00:00:00 - 2023-06-01 00:00:00

Relay Payments

Vice President of Customer Success

2021-05-01 00:00:00 - 2022-01-01 00:00:00

Yello

Vice President of Customer Success

2019-01-01 00:00:00 - 2021-05-01 00:00:00

Cyberlaunch

Start-up Mentor

2016-01-01 00:00:00 - 2019-03-01 00:00:00

Axio

Director Of Business Development

2017-03-01 00:00:00 - 2019-01-01 00:00:00

Core Security

Sr. Director of Customer Success

2016-08-01 00:00:00 - 2017-03-01 00:00:00

Executive Entrepreneurs Society

Assistant Program Director & Project Consultant

2006-10-01 00:00:00 - 2011-12-01 00:00:00

Maxim Healthcare

Sales Representative/Operations Manager

2008-09-01 00:00:00 - 2010-10-01 00:00:00

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Languages

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FAQ About Scott Underwood

Scott Underwood is located at
Mount Pleasant, South Carolina, United States

Scott Underwood is a As the Vice President of Customer Experience at Nucleus Security, I lead a team of customer success, customer support, and customer advocacy professionals who deliver value to our clients in the cybersecurity space. With over 10 years of experience in customer success and customer experience, I have a proven track record of creating and scaling customer-centric programs and processes that drive retention, growth, and loyalty. My mission is to help our customers achieve their security goals and outcomes, while providing them with a seamless and delightful experience throughout their journey. I also coach and mentor aspiring customer success leaders through the Catalyst Coaching Corner, an application-based program that pairs them with industry experts. I am passionate about building successful teams, fostering customer relationships, and driving customer adoption and value in the SaaS industry.

Scott Underwood currently works in the Nucleus Security |

No Languages Available

Scott Underwood has prior
experience in the following industries:
Catalyst Software | Ingenious Build | Relay Payments | Yello | Cyberlaunch | Axio | Core Security | Executive Entrepreneurs Society | Maxim Healthcare

Scott Underwood has the following professional experience:
Nucleus Security | Catalyst Software | Ingenious Build | Relay Payments | Yello | Cyberlaunch | Axio | Core Security | Executive Entrepreneurs Society | Maxim Healthcare