Scott Lappen Email & Phone Number | I have spent the last 20+ years working within the IT industry in various organisation types from SMB through to large enterprise. This experience has provided a fantastic platform for professional development and growth. In the first 10 years of my career, I worked in various technical roles from infrastructure and network support, professional services, and consultancy as a: - Infrastructure and Network Support Engineer within an MSP - Senior Consultant within an MSP - IT Operations Manager within an internal IT department After spending 10 years in technical roles, I made the decision to progressively transition into delivery and operations management roles. I made this decision as I enjoy: - Implementing solutions to meet defined requirements and helping customers realise the benefits - The dynamic of working with multiple technical teams to deliver projects and managed services solutions - Building and working in high performing teams - Mentoring and supporting team members achieve their goals and aspirations I have experience working in the following delivery and operations management roles: - Managed Security Services - SOC Manager - Operations Manager - Service Delivery Manager - Managed Services - Infrastructure and Network Support Services - Operations Manager - Service Delivery Manager - Software Support Services (including SaaS) - GM Customer Support - Professional Services Manager - Cyber Security Consulting - Security Engineering - Infrastructure and Network Services Specialities: - Technical Consultant - Solutions Architecture - Partner Management - Consultative Management - Budgeting and Financial acumen - Broad ICT Expertise - Project Management - Business Analysis - Customer Service and Management

Scott Lappen

I have spent the last 20+ years working within the IT industry in various organisation types from SM...
Greater Melbourne Area, Greater Melbourne Area, Australia

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Scott Lappen’s Email slappen@bigpond.net.au

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Scott Lappen’s Location Greater Melbourne Area, Greater Melbourne Area, Australia

Scott Lappen’s Current Industry Ey

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Work Experience

Ey

Senior Manager

2021-09-01 00:00:00 - Present

Secureworx

National Operations Manager

2019-09-01 00:00:00 - 2021-09-01 00:00:00

Advent One

Service Delivery Manager

2019-01-01 00:00:00 - 2019-09-01 00:00:00

Resolve Software

GM Customer Support

2015-02-01 00:00:00 - 2019-01-01 00:00:00

Loop Technology

National Services Manager

2012-03-01 00:00:00 - 2015-02-01 00:00:00

Da Information Services

IT Operations Manager

2007-03-01 00:00:00 - 2010-05-01 00:00:00

Mrfm

Senior Consultant

2002-03-01 00:00:00 - 2007-03-01 00:00:00

Skills

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Languages

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FAQ About Scott Lappen

Scott Lappen is located at
Greater Melbourne Area, Greater Melbourne Area, Australia

Scott Lappen is a I have spent the last 20+ years working within the IT industry in various organisation types from SMB through to large enterprise. This experience has provided a fantastic platform for professional development and growth. In the first 10 years of my career, I worked in various technical roles from infrastructure and network support, professional services, and consultancy as a: - Infrastructure and Network Support Engineer within an MSP - Senior Consultant within an MSP - IT Operations Manager within an internal IT department After spending 10 years in technical roles, I made the decision to progressively transition into delivery and operations management roles. I made this decision as I enjoy: - Implementing solutions to meet defined requirements and helping customers realise the benefits - The dynamic of working with multiple technical teams to deliver projects and managed services solutions - Building and working in high performing teams - Mentoring and supporting team members achieve their goals and aspirations I have experience working in the following delivery and operations management roles: - Managed Security Services - SOC Manager - Operations Manager - Service Delivery Manager - Managed Services - Infrastructure and Network Support Services - Operations Manager - Service Delivery Manager - Software Support Services (including SaaS) - GM Customer Support - Professional Services Manager - Cyber Security Consulting - Security Engineering - Infrastructure and Network Services Specialities: - Technical Consultant - Solutions Architecture - Partner Management - Consultative Management - Budgeting and Financial acumen - Broad ICT Expertise - Project Management - Business Analysis - Customer Service and Management - Performance Management and Training

Scott Lappen currently works in the Ey |

No Languages Available

Scott Lappen has prior
experience in the following industries:
Secureworx | Advent One | Resolve Software | Loop Technology | Da Information Services | Mrfm

Scott Lappen has the following professional experience:
Ey | Secureworx | Advent One | Resolve Software | Loop Technology | Da Information Services | Mrfm