Scott Coon Email & Phone Number | In my youth whenever I got hold of an electronic device I would curiously push all of the buttons to learn what was possible! This natural love for technology led me to a career in Computer Information Technology. I love how this profession allows for challenging troubleshooting opportunities as well as the immense satisfaction I get from helping others solve their problems. Some of my proudest accomplishments include: Revamping a support department’s procedures, workflows, & documentation to achieve a record-breaking 97.5% positive satisfaction rating on our support services. Playing a critical role in the retention of a global customer base, thus generating millions of dollars in revenue. Creating an automatic regression testing suite that reduced the time spent regression testing by several hours. Leading a team of over 30 technicians on a logistically complex deployment project on the Tinker Air Force Base. I’m eager to apply my customer support, technical troubleshooting, testing, and communication skills in a new and challenging role where I can set a new standard for excellence. And yes, I still like to push all of the buttons.

Scott Coon

In my youth whenever I got hold of an electronic device I would curiously push all of the buttons to...
Idaho Falls, Idaho, United States

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Scott Coon’s Location Idaho Falls, Idaho, United States

Scott Coon’s Current Industry Agile Frameworks

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Technical Support Engineer

2022-07-01 00:00:00 - Present

Support Manager

2021-02-01 00:00:00 - 2022-06-01 00:00:00

Technical Support Manager

2018-08-01 00:00:00 - 2020-11-01 00:00:00

Deployment Team Lead

2017-11-01 00:00:00 - 2018-08-01 00:00:00

Programming and Technology Supervisor

2017-02-01 00:00:00 - 2017-08-01 00:00:00

Technology Field Representative

2017-01-01 00:00:00 - 2017-02-01 00:00:00

Computer Technician

2016-08-01 00:00:00 - 2016-12-01 00:00:00

Software Development and Quality Assurance

2014-08-01 00:00:00 - 2016-07-01 00:00:00

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Scott Coon is a In my youth whenever I got hold of an electronic device I would curiously push all of the buttons to learn what was possible! This natural love for technology led me to a career in Computer Information Technology. I love how this profession allows for challenging troubleshooting opportunities as well as the immense satisfaction I get from helping others solve their problems. Some of my proudest accomplishments include: Revamping a support department’s procedures, workflows, & documentation to achieve a record-breaking 97.5% positive satisfaction rating on our support services. Playing a critical role in the retention of a global customer base, thus generating millions of dollars in revenue. Creating an automatic regression testing suite that reduced the time spent regression testing by several hours. Leading a team of over 30 technicians on a logistically complex deployment project on the Tinker Air Force Base. I’m eager to apply my customer support, technical troubleshooting, testing, and communication skills in a new and challenging role where I can set a new standard for excellence. And yes, I still like to push all of the buttons.

Scott Coon has prior
experience in the following industries:
Customertrax Crm | Labstats | Dod Contractor Dell | Zylun Insights | Cri Advantage | Fremont County Joint School District 215 | Onepager Powered By Chronicle Graphics

Scott Coon has the following professional experience:
Agile Frameworks | Customertrax Crm | Labstats | Dod Contractor Dell | Zylun Insights | Cri Advantage | Fremont County Joint School District 215 | Onepager Powered By Chronicle Graphics