Saumya Upadhyay Email & Phone Number | Team leader BPO INDUSTRY PROFESSIONAL Offering 6+ years of accomplished experience with strong credentials in delivering optimal result and business value in demanding deadline; seeking assignments across International BPO industry across Team Lead / Sourcing & Procurement / Customer Service Delivery (Non-Technical) / Operations (BPO) domain Specialties: Customer Service Delivery  Service Quality Standards  Process Excellence Operations Management  Contact Centre Operations  Customer Relationship Management  Strategy Planning  Client Management  Process Innovation  Technical Assistance  Team Management  Training & Development

Saumya Upadhyay

Team leader BPO INDUSTRY PROFESSIONAL Offering 6+ years of accomplished experience with strong crede...
Ernakulam, Kerala, India

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Saumya Upadhyay’s Email shommo2002@rediffmail.com

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Saumya Upadhyay’s Location Ernakulam, Kerala, India

Saumya Upadhyay’s Current Industry Acs A Xerox

Saumya Upadhyay’s Prior Industry Aegis Bpo | Infosys Bpo

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Team Leader Procurement

2011-11-01 00:00:00 - Present

Team Leader & Trainer

2010-06-01 00:00:00 - 2011-11-01 00:00:00

Senior Process Executive

2005-01-01 00:00:00 - 2010-01-01 00:00:00

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Saumya Upadhyay is a Team leader BPO INDUSTRY PROFESSIONAL Offering 6+ years of accomplished experience with strong credentials in delivering optimal result and business value in demanding deadline; seeking assignments across International BPO industry across Team Lead / Sourcing & Procurement / Customer Service Delivery (Non-Technical) / Operations (BPO) domain Specialties: Customer Service Delivery  Service Quality Standards  Process Excellence Operations Management  Contact Centre Operations  Customer Relationship Management  Strategy Planning  Client Management  Process Innovation  Technical Assistance  Team Management  Training & Development