Sasiwimon Atthasawaree Email & Phone Number | •15 years experience of Service Management, IT Landscape management, Transition to Support Service Delivery Management, Application Support Management • Well versed in run and maintain, ensure business operations for the applications delivered per agreed SLA/costs. • E2E performance monitoring/reporting and analysis and input to capacity planning • Stakeholder Management - representing towards Key Business stakeholders for landscapes in scope and managing priorities/escalations • Transition to Support for the newly applications/services, carry out on-boarding activities , co-ordinate knowledge transfers • Translate the need for new application services into written Service Agreements and Service Catalogues in a consistent way •Able to influence and coordinate multiple activities through virtual team-working across functional / cultural boundaries • Broad Knowledge of Oil and Gas Industry in different areas from Supply, Distribution and Retail business processes, Downstream Manufacturing and Distribution, Terminal Automation System, HSSE Safety and Environment

Sasiwimon Atthasawaree

•15 years experience of Service Management, IT Landscape management, Transition to Support Service D...
Selangor, Selangor, Malaysia

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Sasiwimon Atthasawaree’s Email sasiwimon.atthasawaree@shell.com

Sasiwimon Atthasawaree’s Phone Numbers +1 618-281-****

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Sasiwimon Atthasawaree’s Location Selangor, Selangor, Malaysia

Sasiwimon Atthasawaree’s Current Industry Shell

Sasiwimon Atthasawaree’s Prior Industry Shell Information Technology International | Shell Service International

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Operate Landscape Manager

2011-02-01 00:00:00 - Present

Global Customers Gi-D Helpdesk

2001-02-01 00:00:00 - 2004-12-01 00:00:00

It Helpdesk

2000-05-01 00:00:00 - 2001-01-01 00:00:00

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Sasiwimon Atthasawaree is a •15 years experience of Service Management, IT Landscape management, Transition to Support Service Delivery Management, Application Support Management • Well versed in run and maintain, ensure business operations for the applications delivered per agreed SLA/costs. • E2E performance monitoring/reporting and analysis and input to capacity planning • Stakeholder Management - representing towards Key Business stakeholders for landscapes in scope and managing priorities/escalations • Transition to Support for the newly applications/services, carry out on-boarding activities , co-ordinate knowledge transfers • Translate the need for new application services into written Service Agreements and Service Catalogues in a consistent way •Able to influence and coordinate multiple activities through virtual team-working across functional / cultural boundaries • Broad Knowledge of Oil and Gas Industry in different areas from Supply, Distribution and Retail business processes, Downstream Manufacturing and Distribution, Terminal Automation System, HSSE Safety and Environment