Santiago M Email & Phone Number | Skilled operations leader with a proven track record of improving customer satisfaction and employee engagement through mentorship and customer-centric strategies. Led the development of a streamlined customer experience and continuously improved employee and customer experiences. Managed risk and regulatory matters, built relationships with stakeholders, and provided subject matter expertise on operations projects and systems. Conducted research to understand customer behavior and preferences and maintained high quality standards.

Santiago M

Skilled operations leader with a proven track record of improving customer satisfaction and employee...
United States

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Santiago M’s Phone Numbers +1 415-457-****

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Santiago M’s Location United States

Santiago M’s Current Industry Robinhood

Santiago M’s Prior Industry Fidelity Investments | Wells Fargo Advisors | Wells Fargo

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Senior Manager, Licensed Operations

2024-03-01 00:00:00 - Present

Private Client Associate

2019-02-01 00:00:00 - 2020-05-01 00:00:00

Brokerage Associate

2018-05-01 00:00:00 - 2019-02-01 00:00:00

Personal Banker

2015-08-01 00:00:00 - 2019-02-01 00:00:00

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Santiago M is a Skilled operations leader with a proven track record of improving customer satisfaction and employee engagement through mentorship and customer-centric strategies. Led the development of a streamlined customer experience and continuously improved employee and customer experiences. Managed risk and regulatory matters, built relationships with stakeholders, and provided subject matter expertise on operations projects and systems. Conducted research to understand customer behavior and preferences and maintained high quality standards.