Sandra Mier Email & Phone Number | Experienced Workforce and Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry backed up by a solid formation in administrative, commercial and managerial processes and procedures. Skilled in Microsoft Excel and strong knowledge about Workforce Tools like Verint ,Teleopti and IEX . Bilingual with excellent inter-personal relationship skills and a high learning capacity, which enables a highly efficient contribution towards achieving objectives.

Sandra Mier

Experienced Workforce and Operations Manager with a demonstrated history of working in the outsourci...
Colombia

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Sandra Mier’s Location Colombia

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Sandra Mier’s Prior Industry Scotiabank | Sitel | Tracfone Wireless | Contact Center Americas

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Workforce Manager

Present

Workforce Manager

2018-06-01 00:00:00 - 2019-10-01 00:00:00

Workforce And Operations Manager

2012-09-01 00:00:00 - 2018-02-01 00:00:00

Workforce Analyst Ready Call Center

2008-03-01 00:00:00 - 2012-03-01 00:00:00

Team Manager Etb- Virtual Sales/Chat

2007-06-01 00:00:00 - 2008-02-01 00:00:00

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Sandra Mier is a Experienced Workforce and Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry backed up by a solid formation in administrative, commercial and managerial processes and procedures. Skilled in Microsoft Excel and strong knowledge about Workforce Tools like Verint ,Teleopti and IEX . Bilingual with excellent inter-personal relationship skills and a high learning capacity, which enables a highly efficient contribution towards achieving objectives.