Samrudhi Nayak Email & Phone Number | With more than 12 years of leadership experience in running support operations, I excel in building and directing top-performing teams, consistently surpassing performance targets while reducing costs and elevating customer satisfaction. I specialize in optimizing support processes, creating training initiatives, budget management, and leveraging data analytics for continuous improvement. Proficient in forging strategic alliances with stakeholders for unified northstar metrics and exceeding customer expectations.

Samrudhi Nayak

With more than 12 years of leadership experience in running support operations, I excel in building...
Mumbai, Maharashtra, India

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Samrudhi Nayak’s Email samrudhi@instawork.com

Samrudhi Nayak’s Phone Numbers +1 415-212-****

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Samrudhi Nayak’s Location Mumbai, Maharashtra, India

Samrudhi Nayak’s Current Industry Instawork

Samrudhi Nayak’s Prior Industry Uber | Cognizant | Groupm | Deloitte Consulting

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Head of Automation & Operational Efficiency - Support Operations

2023-08-01 00:00:00 - Present

Global Program Manager - Support Operations

2019-08-01 00:00:00 - 2021-10-01 00:00:00

Senior Business Development Analyst

2015-04-01 00:00:00 - 2016-01-01 00:00:00

Internship

2014-04-01 00:00:00 - 2014-06-01 00:00:00

Business Technology Analyst

2011-06-01 00:00:00 - 2013-05-01 00:00:00

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Samrudhi Nayak is a With more than 12 years of leadership experience in running support operations, I excel in building and directing top-performing teams, consistently surpassing performance targets while reducing costs and elevating customer satisfaction. I specialize in optimizing support processes, creating training initiatives, budget management, and leveraging data analytics for continuous improvement. Proficient in forging strategic alliances with stakeholders for unified northstar metrics and exceeding customer expectations.