Samantha Richardson Email & Phone Number | Engagement Director focused on helping organisations to understand how technology can enhance, solve and enable their customer needs and business goals and crucially, understand what those goals and strategies are. I've worked in transformation and change for over 20 years with an expertise in CX. Creator of thought provoking events, content, workshop and conversations that continue to drive the understanding of how technology can bridge the gap between today's challenges and tomorrows goals and needs.

Samantha Richardson

Engagement Director focused on helping organisations to understand how technology can enhance, solve...
United Kingdom

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Samantha Richardson’s Phone Numbers +1 844-814-4627,+44 20 3872 ****

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Samantha Richardson’s Location United Kingdom

Samantha Richardson’s Current Industry Twilio

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Director, Executive Engagement Programs

2024-03-01 00:00:00 - Present

CX Service Design Lead

2018-08-01 00:00:00 - 2020-06-01 00:00:00

Senior Consultant

2015-03-01 00:00:00 - 2018-08-01 00:00:00

Customer Success Manager

2014-08-01 00:00:00 - 2015-02-01 00:00:00

Solutions Consultant

2012-11-01 00:00:00 - 2014-08-01 00:00:00

Voice of the Customer Consultant

2010-05-01 00:00:00 - 2012-11-01 00:00:00

Continuous Improvement Manager

2007-10-01 00:00:00 - 2010-04-01 00:00:00

SAP Business Improvement Analyst

2005-09-01 00:00:00 - 2007-10-01 00:00:00

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Samantha Richardson is a Engagement Director focused on helping organisations to understand how technology can enhance, solve and enable their customer needs and business goals and crucially, understand what those goals and strategies are. I've worked in transformation and change for over 20 years with an expertise in CX. Creator of thought provoking events, content, workshop and conversations that continue to drive the understanding of how technology can bridge the gap between today's challenges and tomorrows goals and needs.

Samantha Richardson has prior
experience in the following industries:
Orange Bus | Ember | Satmetrix | Webhelp | Verint | Vodafone | Anglian Water Services

Samantha Richardson has the following professional experience:
Twilio | Orange Bus | Ember | Satmetrix | Webhelp | Verint | Vodafone | Anglian Water Services