Salvatore Accardi Email & Phone Number | 25+ years of experience within IT Services with focus on Customer Relation Management, Service Delivery management with P/L Accountability, Financial Management, Infrastructure, Applications, Delivery Excellence, Conflict Management, Coaching, ITIL Process Management and Service Integration & Governance (SIAM). I am a energetic, cummunicative and passionate Certified Senior Service Delivery Manager, Engagement Manager Level 2 within Capgemini, with the necessary international experience. To provide solutions, I act as a bridge builder and information broker between different Stakeholders aligning different views and agendas. I prefer to encourage and motivate people from the perspective of their role within the organisation and build up and maintain a strong and long-term relationship. Focus Points: Service (Delivery) Management & Delivery Excellence Service Integration & Governance (SIAM) Financial Management & Cost Management Organizational Change & Interim Management Customer Relation Management & Client Intimicy

Salvatore Accardi

25+ years of experience within IT Services with focus on Customer Relation Management, Service Deliv...
Dresden, Saxony, Germany

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Salvatore Accardi’s Email saccardi@capgemini.com

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Salvatore Accardi’s Location Dresden, Saxony, Germany

Salvatore Accardi’s Current Industry Orange Business Services

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Senior Service Development Manager

2024-01-01 00:00:00 - Present

Delivery Executive / Service Delivery Manager within Capgemini Outsourcing Services GmbH

2018-07-01 00:00:00 - 2023-12-01 00:00:00

Managing Consultant Service Management & Governance (SIAM) within Capgemini Netherlands

2007-01-01 00:00:00 - 2018-06-01 00:00:00

Service Manager

2004-01-01 00:00:00 - 2006-12-01 00:00:00

Project Manager / Teamleader / Sales Consultant Web/BI

2002-01-01 00:00:00 - 2003-12-01 00:00:00

Functional Consultant (Information Management)

2000-01-01 00:00:00 - 2001-12-01 00:00:00

Sales Executive / Consultant Quality Systems

1999-01-01 00:00:00 - 1999-12-01 00:00:00

Implementation Consultant CRM

1997-08-01 00:00:00 - 1998-10-01 00:00:00

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Salvatore Accardi is a 25+ years of experience within IT Services with focus on Customer Relation Management, Service Delivery management with P/L Accountability, Financial Management, Infrastructure, Applications, Delivery Excellence, Conflict Management, Coaching, ITIL Process Management and Service Integration & Governance (SIAM). I am a energetic, cummunicative and passionate Certified Senior Service Delivery Manager, Engagement Manager Level 2 within Capgemini, with the necessary international experience. To provide solutions, I act as a bridge builder and information broker between different Stakeholders aligning different views and agendas. I prefer to encourage and motivate people from the perspective of their role within the organisation and build up and maintain a strong and long-term relationship. Focus Points: Service (Delivery) Management & Delivery Excellence Service Integration & Governance (SIAM) Financial Management & Cost Management Organizational Change & Interim Management Customer Relation Management & Client Intimicy

Salvatore Accardi has prior
experience in the following industries:
Capgemini | Capgemini Nederland | Getronics Pinkroccade | Pinkroccade | Aci Mint | Metaware | Dsm Coating Resins

Salvatore Accardi has the following professional experience:
Orange Business Services | Capgemini | Capgemini Nederland | Getronics Pinkroccade | Pinkroccade | Aci Mint | Metaware | Dsm Coating Resins