Sagar Email & Phone Number | I am an experienced Subject Matter Expert (SME) with a strong background in the IT industry. Currently working at Wipro as a senior SME and Service Engineer, I have been instrumental in supporting onboarding applications and providing analysis of production issues. My role involves delivering features, driving activities for platform problems and code fixes, and collaborating with architects to discuss design and future roadmaps. During my tenure, I have successfully resolved critical production issues and conducted Root Cause Analysis (RCA) to identify underlying problems. I have also contributed to the creation of monitoring dashboards using Splunk and Azure, ensuring efficient monitoring of the system. As a part of the SRE team, I have actively driven end-to-end feature deliveries and participated in service improvement discussions with technical leads across various labs. As a Technical Lead at Wipro, working with Lloyds Banking Group, equipped me with strong skills in stakeholder management, team leadership, and cross-team collaboration. I managed and led a team to solve critical and complex issues, ensuring smooth funds check from incoming channels. I also played a key role in RSA and batch migration and cloud migration projects. Additionally, I have a solid understanding of ITIL concepts such as incident management, change management, and problem management. With a track record of delivering results, strong problem-solving capabilities, and a focus on continuous improvement, I am confident in my ability to contribute effectively as a Subject Matter Expert. I am dedicated to driving success, fostering collaboration, and leveraging my expertise to achieve positive outcomes for any organization.

Sagar

I am an experienced Subject Matter Expert (SME) with a strong background in the IT industry. Current...
Croydon, England, United Kingdom

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Sagar ’s Email sagar.g@wipro.com

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Sagar ’s Location Croydon, England, United Kingdom

Sagar ’s Current Industry Wipro

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Work Experience

Wipro

Subject Matter Expert

2021-01-01 00:00:00 - Present

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FAQ About Sagar

Sagar is located at
Croydon, England, United Kingdom

Sagar is a I am an experienced Subject Matter Expert (SME) with a strong background in the IT industry. Currently working at Wipro as a senior SME and Service Engineer, I have been instrumental in supporting onboarding applications and providing analysis of production issues. My role involves delivering features, driving activities for platform problems and code fixes, and collaborating with architects to discuss design and future roadmaps. During my tenure, I have successfully resolved critical production issues and conducted Root Cause Analysis (RCA) to identify underlying problems. I have also contributed to the creation of monitoring dashboards using Splunk and Azure, ensuring efficient monitoring of the system. As a part of the SRE team, I have actively driven end-to-end feature deliveries and participated in service improvement discussions with technical leads across various labs. As a Technical Lead at Wipro, working with Lloyds Banking Group, equipped me with strong skills in stakeholder management, team leadership, and cross-team collaboration. I managed and led a team to solve critical and complex issues, ensuring smooth funds check from incoming channels. I also played a key role in RSA and batch migration and cloud migration projects. Additionally, I have a solid understanding of ITIL concepts such as incident management, change management, and problem management. With a track record of delivering results, strong problem-solving capabilities, and a focus on continuous improvement, I am confident in my ability to contribute effectively as a Subject Matter Expert. I am dedicated to driving success, fostering collaboration, and leveraging my expertise to achieve positive outcomes for any organization.