Ruthann Hanna Email & Phone Number | FirstEnergy Corporation Akron, Ohio IT Field Operations – Central Security Admin (CSA) 2004 - 2009 Sr. Technical Analyst Analyzed and processed a high volume of security tickets to provide timely network access to employees and contractors. • Assigned roles to SAP positions and analyzed security issues providing SOX compliant access. • Created and maintained NOVELL/FENETWORK/VPN accounts for all new clients to have timely network access. • Attained approvals and provided folder access timely and effectively • Managed SOX responsibilities for quarterly position changes/quarterly terminations to verify the company was SOX compliant and avoid any costly fines. • Deleted/disabled/locked network accounts as notified by HR and tickets to meet auditors examinations. IT Infrastructure – SAP Installation/Conversion Project/Monitoring 2002 – 2004 Sr. Technical Analyst Participated in the successful conversion of the company going from the mainframe to SAP processes as a BASIS member. • Set up and monitored SAP instances to support the project successfully. • Performed transports to move changes successfully through the landscape. • Researched and applied OSS notes to fix any problems found during testing. • Upgraded the systems with support packages to keep the instances in the most current environment which would provide accurate testing results. Specialties: TECHNICAL SKILLS Mainframe: COBOL, MVS/JCL & Utilities, TSO/ISPF, CICS, DB2, OS/390 Software: created accounts in: LotusNotes, Active Directory, NOVELL Integrated Solutions: SAP R/3

Ruthann Hanna

FirstEnergy Corporation Akron, Ohio IT Field Operations – Central Security Admin (CSA) 2004 - 2...
3766 Greenock Drive, Uniontown, United States

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Ruthann Hanna’s Email rhanna@firstenergycorp.com

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Ruthann Hanna’s Location 3766 Greenock Drive, Uniontown, United States

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Ruthann Hanna is located at
3766 Greenock Drive, Uniontown, United States

Ruthann Hanna is a FirstEnergy Corporation Akron, Ohio IT Field Operations – Central Security Admin (CSA) 2004 - 2009 Sr. Technical Analyst Analyzed and processed a high volume of security tickets to provide timely network access to employees and contractors. • Assigned roles to SAP positions and analyzed security issues providing SOX compliant access. • Created and maintained NOVELL/FENETWORK/VPN accounts for all new clients to have timely network access. • Attained approvals and provided folder access timely and effectively • Managed SOX responsibilities for quarterly position changes/quarterly terminations to verify the company was SOX compliant and avoid any costly fines. • Deleted/disabled/locked network accounts as notified by HR and tickets to meet auditors examinations. IT Infrastructure – SAP Installation/Conversion Project/Monitoring 2002 – 2004 Sr. Technical Analyst Participated in the successful conversion of the company going from the mainframe to SAP processes as a BASIS member. • Set up and monitored SAP instances to support the project successfully. • Performed transports to move changes successfully through the landscape. • Researched and applied OSS notes to fix any problems found during testing. • Upgraded the systems with support packages to keep the instances in the most current environment which would provide accurate testing results. Specialties: TECHNICAL SKILLS Mainframe: COBOL, MVS/JCL & Utilities, TSO/ISPF, CICS, DB2, OS/390 Software: created accounts in: LotusNotes, Active Directory, NOVELL Integrated Solutions: SAP R/3