Rui Pedreiras Email & Phone Number | IT Professional with over 35 years of Service Delivery experience in various roles including IT Service Delivery Management, Incident Manager, Problem Manager, Change Manager, Desktop Support Manager, Operations Manager (Unix, Zos, Windows, VMware) Industry expertise Marketing, Insurance, Automotive, Banking Qualifications: • 20 + years of experience managing delivery teams • Excellent reporting and analytical skills; ability to document and communicate in written and verbal forms with ease • Ability to manage clients, understanding their priorities and communicate solutions clearly • Strong working knowledge of ITIL Service lifecycle stages (and the processes of Incident, Change & Problem Mgmt. • Logical approach to troubleshooting, diagnosing, and resolving problems (technical and non- technical) Tools & software: Grafana, Sky Portal, RVtools, Tenable, Rapid7, ITSM, Snow, SCCM, Zabbix, Proofpoint, Qradar, End Point Security – Crowdstrike, Trend Micro, Sentenilone, SCCM, IPS, WAF, F5 Loadbalancer. Control-M, Dynatrace, Vcenter/Vsphere Environments : Windows, Nutanix, VMWare/ESXi, Linux, AIX, Network – Cisco (LAN, WAN), Checkpoint Firewall, Mainframe ZOS, HDS Storage, Netbackup/Commvault, SQL, DB2. Oracle, Middleware Software (WAS, JBoss, MQ), AS400, Rubrik Backup

Rui Pedreiras

IT Professional with over 35 years of Service Delivery experience in various roles including IT Serv...
Mississauga, Ontario, Canada

*50 free lookup(s) per month.

Rui Pedreiras’s Email rpedreiras@bell.net

Rui Pedreiras’s Phone Numbers

Get RUI’s Phone Number (For Free)

Social Media

Rui Pedreiras’s Location Mississauga, Ontario, Canada

Rui Pedreiras’s Current Industry Cgi

Find accurate emails & phone numbers for over 700M professionals.

Service Delivery Specialist

2022-02-01 00:00:00 - Present

Service Desk Site Lead/Telecom - Network Account Mgr - Contract

2010-11-01 00:00:00 - 2011-04-01 00:00:00

Senior Server Manager, Unix And Wintel

2010-06-01 00:00:00 - 2010-08-01 00:00:00

Operations Team Lead /Incident Manager / Service Desk - Desktop Deployment Team Lead

2004-05-01 00:00:00 - 2009-12-01 00:00:00

Operations Team Lead

1999-01-01 00:00:00 - 2004-01-01 00:00:00

Operations Manager

1994-01-01 00:00:00 - 1999-01-01 00:00:00

Mainframe Operations - Team Lead

1986-11-01 00:00:00 - 1992-02-01 00:00:00

No Skills Available

No Languages Available

Rui Pedreiras is a IT Professional with over 35 years of Service Delivery experience in various roles including IT Service Delivery Management, Incident Manager, Problem Manager, Change Manager, Desktop Support Manager, Operations Manager (Unix, Zos, Windows, VMware) Industry expertise Marketing, Insurance, Automotive, Banking Qualifications: • 20 + years of experience managing delivery teams • Excellent reporting and analytical skills; ability to document and communicate in written and verbal forms with ease • Ability to manage clients, understanding their priorities and communicate solutions clearly • Strong working knowledge of ITIL Service lifecycle stages (and the processes of Incident, Change & Problem Mgmt. • Logical approach to troubleshooting, diagnosing, and resolving problems (technical and non- technical) Tools & software: Grafana, Sky Portal, RVtools, Tenable, Rapid7, ITSM, Snow, SCCM, Zabbix, Proofpoint, Qradar, End Point Security – Crowdstrike, Trend Micro, Sentenilone, SCCM, IPS, WAF, F5 Loadbalancer. Control-M, Dynatrace, Vcenter/Vsphere Environments : Windows, Nutanix, VMWare/ESXi, Linux, AIX, Network – Cisco (LAN, WAN), Checkpoint Firewall, Mainframe ZOS, HDS Storage, Netbackup/Commvault, SQL, DB2. Oracle, Middleware Software (WAS, JBoss, MQ), AS400, Rubrik Backup

Rui Pedreiras has prior
experience in the following industries:
Goverment Of Ontario Ministry Of Government Services | Intria Cibc | Toyota | Global Matrix | Bbm | Imperial Life Assurance

Rui Pedreiras has the following professional experience:
Cgi | Goverment Of Ontario Ministry Of Government Services | Intria Cibc | Toyota | Global Matrix | Bbm | Imperial Life Assurance