Rosa Bancarotta

Rosa Bancarotta

Customer Success Manager at Verint
Holbrook, Massachusetts, United States

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Work Experience

Verint

Customer Success Manager

2021-03-01 - Present

Nexus Systems, LLC

Senior Customer Success Manager

2018-07-01 - 2021-03-01

Federal News Service, Congressional Quarterly, The Economist

Customer Success Manager

2014-01-01 - 2021-03-01

The Dolan Company

Business Development

1997-01-01 - 2014-01-01

Clarinda Prepress Services

Production and Sales Executive

1995-01-01 - 1997-01-01

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

Languages

No Languages Available