Ronen Oz Email & Phone Number | • Manage technical support teams , supporting FIS "Payments and Messaging" products. • Providing 24/7 customer support worldwide. • Support for SWIFT products - an international provider of secure financial messaging services. • New / existing customers - Implementation of support procedures and service contracts. • Reports and follow-up "SLA" - review and action plan, to create maximum customer satisfaction.

Ronen Oz

• Manage technical support teams , supporting FIS "Payments and Messaging" products. • Providing 24/...
Israel

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Ronen Oz’s Location Israel

Ronen Oz’s Current Industry Fis

Ronen Oz’s Prior Industry Sungard | Comverse

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Technical Support Manager @Fis Global Payments & Messaging

2010-01-01 00:00:00 - Present

Cs Team Leader, Clients Services

2008-01-01 00:00:00 - 2010-01-01 00:00:00

Support Tier 3

2000-01-01 00:00:00 - 2008-01-01 00:00:00

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Ronen Oz is a • Manage technical support teams , supporting FIS "Payments and Messaging" products. • Providing 24/7 customer support worldwide. • Support for SWIFT products - an international provider of secure financial messaging services. • New / existing customers - Implementation of support procedures and service contracts. • Reports and follow-up "SLA" - review and action plan, to create maximum customer satisfaction.