Rohit Goyal Email & Phone Number | With over 10 years of experience in the IT industry, I am a passionate and skilled Client Services Manager at Ultra Commerce, a leading provider of e-commerce solutions. My core competencies include ITIL/ITSM process management and advocacy, global team leadership and training, IT service delivery and management, and IT security management. I am driven by the mission of delivering high-quality and customer-centric IT services that enable and empower businesses to grow and succeed in the digital economy. I bring diverse perspectives and experiences to the team, as I have worked with multiple clients and markets, internal and external stakeholders, and internal teams across different regions and cultures. In my current role, I lead and manage the Operations-IN sector of Ultra Commerce, running the day-to-day operations of my team and providing positive guidance. I also maintain and improve our ITSM policies and processes in relation to various aspects of IT service delivery, such as data migration, incident management, problem management, change management, and service level management. I have successfully executed and mentored several projects and initiatives, such as customer database knowledge transfer and onboarding, IT security audits and compliance, and IT service improvement plans. I have also received a Change Maker Award from my senior manager for my outstanding performance and contributions. Some of the skills that I use and demonstrate in my role are operations management, service delivery, IT service management, IT security management, data migration, and database administration.

Rohit Goyal

With over 10 years of experience in the IT industry, I am a passionate and skilled Client Services M...
Gurgaon, Gurgaon, India

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Rohit Goyal’s Email rohit.goyal@ultracommerce.co

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Rohit Goyal’s Location Gurgaon, Gurgaon, India

Rohit Goyal’s Current Industry Ultra Commerce

Rohit Goyal’s Prior Industry Orange Business Services | Prometric | Voicecom Technologies

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Work Experience

Ultra Commerce

Client Services Manager

2022-04-01 00:00:00 - Present

Orange Business Services

Senior Database Administrator

2019-06-01 00:00:00 - 2022-04-01 00:00:00

Prometric

Analyst

2012-02-01 00:00:00 - 2013-08-01 00:00:00

Voicecom Technologies

Technical Support Engineer

2010-06-01 00:00:00 - 2012-02-01 00:00:00

Skills

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Languages

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FAQ About Rohit Goyal

Rohit Goyal is located at
Gurgaon, Gurgaon, India

Rohit Goyal is a With over 10 years of experience in the IT industry, I am a passionate and skilled Client Services Manager at Ultra Commerce, a leading provider of e-commerce solutions. My core competencies include ITIL/ITSM process management and advocacy, global team leadership and training, IT service delivery and management, and IT security management. I am driven by the mission of delivering high-quality and customer-centric IT services that enable and empower businesses to grow and succeed in the digital economy. I bring diverse perspectives and experiences to the team, as I have worked with multiple clients and markets, internal and external stakeholders, and internal teams across different regions and cultures. In my current role, I lead and manage the Operations-IN sector of Ultra Commerce, running the day-to-day operations of my team and providing positive guidance. I also maintain and improve our ITSM policies and processes in relation to various aspects of IT service delivery, such as data migration, incident management, problem management, change management, and service level management. I have successfully executed and mentored several projects and initiatives, such as customer database knowledge transfer and onboarding, IT security audits and compliance, and IT service improvement plans. I have also received a Change Maker Award from my senior manager for my outstanding performance and contributions. Some of the skills that I use and demonstrate in my role are operations management, service delivery, IT service management, IT security management, data migration, and database administration.