Roberto Madruga

Roberto Madruga

Ph.D, leader in Customer Experience (CX), Customer Success (CS) and Employee Experience (EX) in Braz...
State of Sao Paulo, Brazil

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Work Experience

ConQuist Brasil

CEO, Diretor de metodologia de Customer Experience(CX), Customer Success(CS), Employee Experience(EX

2002-01-01 - Present

The Customer Summit 2023

The Customer Summit Brasil - Portugal - Founder

2022-01-01 - Present

Porto Executive Academy

Co-coordenador do Marketing Digital, Experiência do Cliente e Inovação

2023-01-01 - Present

CAMP Mangueira

Membro do conselho consultivo

2024-01-01 - Present

Universidade de São Paulo

Professor de MBA

2021-06-01 - Present

Skills

consultoria educacao corporativa eventos cursos pesquisa

Languages

Portuguese