Rob Villano Email & Phone Number | Creating rhythm across multiple teams to reach a common goal is challenging for any organization. Add in uncertain economic factors, various data sources, and multiple customer touch points and it can seem even farther out of reach. That’s why having the right Director can make all the difference. For the past 12+ years I’ve been managing sales, customer success, and operational teams through strategy execution initiatives that grow revenue, mitigate churn, and increase profitability per employee. * Spearheaded a go-to-market strategy that generated 155M in new business within 6 months * Decreased customer escalations by 48% within 2 months * Stood up a new employee segment that collapsed 3 teams into 1 I love improving customer experiences and driving bottom-line results. I’m also a huge proponent of enabling others to succeed in the Fintech and Proptech space. If you’re thinking about jumping into this space, my door is always open to new connection requests. Let’s connect, share ideas, and make bigger impacts in the world. “I am a member of a team, and I rely on the team, I defer to it and sacrifice for it, because the team, not the individual, is the ultimate champion.”

Rob Villano

Creating rhythm across multiple teams to reach a common goal is challenging for any organization. Ad...
New York City Metropolitan Area, New York City Metropolitan Area, United States

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Rob Villano’s Email rvillano@better.com

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Rob Villano’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States

Rob Villano’s Current Industry Better

Rob Villano’s Prior Industry Peoples United Bank | Capital One | Jpmorgan Chase | Franklin First Financial

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Work Experience

Better

Sr Manager, Issue Resolution and Coordination

2022-01-01 00:00:00 - Present

Peoples United Bank

AVP Branch Manager

2017-12-01 00:00:00 - 2020-09-01 00:00:00

Capital One

Sr Market Manager

2013-10-01 00:00:00 - 2017-12-01 00:00:00

Jpmorgan Chase

Business Relationship Manager

2008-03-01 00:00:00 - 2013-10-01 00:00:00

Franklin First Financial

Team Lead, Origination

2006-12-01 00:00:00 - 2008-02-01 00:00:00

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FAQ About Rob Villano

Rob Villano is located at
New York City Metropolitan Area, New York City Metropolitan Area, United States

Rob Villano is a Creating rhythm across multiple teams to reach a common goal is challenging for any organization. Add in uncertain economic factors, various data sources, and multiple customer touch points and it can seem even farther out of reach. That’s why having the right Director can make all the difference. For the past 12+ years I’ve been managing sales, customer success, and operational teams through strategy execution initiatives that grow revenue, mitigate churn, and increase profitability per employee. * Spearheaded a go-to-market strategy that generated 155M in new business within 6 months * Decreased customer escalations by 48% within 2 months * Stood up a new employee segment that collapsed 3 teams into 1 I love improving customer experiences and driving bottom-line results. I’m also a huge proponent of enabling others to succeed in the Fintech and Proptech space. If you’re thinking about jumping into this space, my door is always open to new connection requests. Let’s connect, share ideas, and make bigger impacts in the world. “I am a member of a team, and I rely on the team, I defer to it and sacrifice for it, because the team, not the individual, is the ultimate champion.” - Mia Hamm