Rizwan Shahul Hameed Email & Phone Number | Currently working as a Catalog Specialist in Amazon. Directly work with product management and tech teams to develop scale-able, long-term solutions which will have a significant impact on Marketplace teams(North America, Canada). Also utilise data and develop creative processes to improve team's performance. *4.5 years of experience in the fields of Resolution Specialist and Customer Service Associate. -Trained and facilitated new associates as a responsible SME(Subject Matter Expert) in the team. -Maintain knowledge of current sales, promotions, policies and security practices. -Provide troubleshooting and technical assistance to customers. *2 Years of experience in Process Executive role. -Maintained clean error free files in client application based on mortgage loan. -Evaluated completed claims for accuracy and quality assurance. -Adjudicated complex medical benefits claims. *Worked as Associate Software Engineer(Manual Testing) in 2014-2015 -Worked with the business and the technical team to understand the processes from the functional point of view. -Involved in: Design, Build, Test, Assemble, Support, and Configure the application using business requirements. -Bake technology trends into solutions; Participated in the development of automation solutions, new functionality, and technologies and integrate them into existing solutions. -QC, ALM, Selenium. -Known Machine Language: C, C++, Java, HTML, Python.

Rizwan Shahul Hameed

Currently working as a Catalog Specialist in Amazon. Directly work with product management and tech...
Al Qurayat, Al Jawf, Saudi Arabia

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Rizwan Shahul Hameed’s Email rshahul@amazon.com

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Rizwan Shahul Hameed’s Location Al Qurayat, Al Jawf, Saudi Arabia

Rizwan Shahul Hameed’s Current Industry Fr Consultancy Amazon

Rizwan Shahul Hameed’s Prior Industry Amazon Services | Cognizant | Accenture

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Senior Recruiter

2022-08-01 00:00:00 - Present

Catalog Specialist

2022-02-01 00:00:00 - Present

Senior Customer Service Associate

2017-07-01 00:00:00 - 2021-09-01 00:00:00

Process Executive

2015-09-01 00:00:00 - 2017-06-01 00:00:00

Associate Software Engineer

2014-08-01 00:00:00 - 2015-03-01 00:00:00

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Rizwan Shahul Hameed is a Currently working as a Catalog Specialist in Amazon. Directly work with product management and tech teams to develop scale-able, long-term solutions which will have a significant impact on Marketplace teams(North America, Canada). Also utilise data and develop creative processes to improve team's performance. *4.5 years of experience in the fields of Resolution Specialist and Customer Service Associate. -Trained and facilitated new associates as a responsible SME(Subject Matter Expert) in the team. -Maintain knowledge of current sales, promotions, policies and security practices. -Provide troubleshooting and technical assistance to customers. *2 Years of experience in Process Executive role. -Maintained clean error free files in client application based on mortgage loan. -Evaluated completed claims for accuracy and quality assurance. -Adjudicated complex medical benefits claims. *Worked as Associate Software Engineer(Manual Testing) in 2014-2015 -Worked with the business and the technical team to understand the processes from the functional point of view. -Involved in: Design, Build, Test, Assemble, Support, and Configure the application using business requirements. -Bake technology trends into solutions; Participated in the development of automation solutions, new functionality, and technologies and integrate them into existing solutions. -QC, ALM, Selenium. -Known Machine Language: C, C++, Java, HTML, Python.