Ritika Sengupta Email & Phone Number | • 15+ years of professional IT experience in requirements gathering, analysis, design, development and delivery of system integration solutions, client-server, web-based applications and desktop applications. • 9+ years of experience with production application support, working with ITSM (Incident management/Problem management/Change management), collaborating with production engineering, business and marketing teams. • Intensive experience working with Software Development Life Cycle (SDLC) methodologies based on Agile, Scrum, Waterfall Model using various programming languages including C#, VB.Net, VBA, JavaScript and XML. Strong coding, debugging and testing skills. Knowledge working with schemas, stored procedures, functions and queries. • A talented problem solver with excellent analytical skills and the ability to think outside the box. Unique blend of critical thinking, data visualization and problem-solving abilities. Experienced in solving critical, complex, and highly technical issues. • Strong interpersonal and communication skills with the capacity to thrive in a fast-paced, high-pressure environment. Strong business acumen and working knowledge of applications and business processes. Focused on providing the highest level of customer service and exceeding expectations leading to retention and growth.

Ritika Sengupta

• 15+ years of professional IT experience in requirements gathering, analysis, design, development a...
Boston, Massachusetts, United States

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Ritika Sengupta’s Location Boston, Massachusetts, United States

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Ritika Sengupta’s Prior Industry Cognizant | Cognizant Technology Solutions

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Application Development & Support Manager

2022-12-01 00:00:00 - Present

ESM Technical Lead (Applications)/Senior Software Developer

2014-05-01 00:00:00 - 2022-12-01 00:00:00

Lead Web Designer

2012-10-01 00:00:00 - 2014-05-01 00:00:00

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Ritika Sengupta is a • 15+ years of professional IT experience in requirements gathering, analysis, design, development and delivery of system integration solutions, client-server, web-based applications and desktop applications. • 9+ years of experience with production application support, working with ITSM (Incident management/Problem management/Change management), collaborating with production engineering, business and marketing teams. • Intensive experience working with Software Development Life Cycle (SDLC) methodologies based on Agile, Scrum, Waterfall Model using various programming languages including C#, VB.Net, VBA, JavaScript and XML. Strong coding, debugging and testing skills. Knowledge working with schemas, stored procedures, functions and queries. • A talented problem solver with excellent analytical skills and the ability to think outside the box. Unique blend of critical thinking, data visualization and problem-solving abilities. Experienced in solving critical, complex, and highly technical issues. • Strong interpersonal and communication skills with the capacity to thrive in a fast-paced, high-pressure environment. Strong business acumen and working knowledge of applications and business processes. Focused on providing the highest level of customer service and exceeding expectations leading to retention and growth.