Rigo Valera Email & Phone Number | Highly motivated, proactive and experienced IT Professional with over 20+ years of experience across numerous industries which have allowed him to play many roles in Project Planning, Deploying, Optimizing & Operating Enterprise IT Infrastructure. Throughout the past decade he has been a key contributor and led numerous technical teams, where he has identified and resolved problems with greater emphasis on Enterprise Compute and Network Infrastructure. Overall, Rigoberto has contributed and added value to the organizations in which he has been thanks to his achievements, which include: ★ Successfully led projects worth over 3MM in budget all while meeting deadlines and overcoming obstacles by leveraging possessed business and leadership competencies. ★ Continuously improved support service levels by 15% at every organization by creating knowledge base articles with strong attention to detail for various hardware and software products. ★ Reduced the number of support cases by at least 20% by optimizing and stabilizing Infrastructure performance as well as successfully upgrading the Operating System of over 400 Compute & Network Systems to specific corporate standards. ★ Improved customer service satisfaction by at least 3% in many categories by improving customer ticket response time, identifying and resolving inbound call problems as well as improving inventory controls. Feel free to connect with Rigoberto in LinkedIn, he will get back upon his soonest availability.

Rigo Valera

Highly motivated, proactive and experienced IT Professional with over 20+ years of experience across...
Midland, Texas, United States

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Rigo Valera’s Email rigo.valera@bakerhughes.com

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Rigo Valera’s Location Midland, Texas, United States

Rigo Valera’s Current Industry Baker Hughes

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Work Experience

Baker Hughes

Field Services Engineer

2022-08-01 00:00:00 - Present

Jj Taylor Companies

IT Support Specialist

2021-05-01 00:00:00 - 2022-07-01 00:00:00

Citi

Operating Sys Analyst Lead / AS400

2020-10-01 00:00:00 - 2021-04-01 00:00:00

Halliburton Energy Services

MWD Field Services Engineer

2018-02-01 00:00:00 - 2018-04-01 00:00:00

Nautilus Hyosung America

Field Services Engineer

2017-10-01 00:00:00 - 2018-02-01 00:00:00

Aim Directional Services

MWD Field Engineer

2017-05-01 00:00:00 - 2017-10-01 00:00:00

Aig

Worldwide IT Service Desk Analyst at AIG - Information Technology and Services

2016-08-01 00:00:00 - 2017-05-01 00:00:00

At And T

Sales Consultant

2016-04-01 00:00:00 - 2016-08-01 00:00:00

Royal Caribbean Cruises Lines

Assistant System Manager (ASM)

2009-08-01 00:00:00 - 2010-01-01 00:00:00

Machp Technologies

Network Administrator. Consultant. Sales

2007-01-01 00:00:00 - 2008-11-01 00:00:00

Falcon Farms

MIS Deparment. IT. Network Administrator

2004-04-01 00:00:00 - 2008-11-01 00:00:00

Pdvsa Petroleos

IT. Field Operations - Project Analyst

2000-12-01 00:00:00 - 2002-12-01 00:00:00

Universidad Yacambu Barquisimeto

IT Manager (Informatic Division Director)

1999-06-01 00:00:00 - 2000-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Rigo Valera

Rigo Valera is located at
Midland, Texas, United States

Rigo Valera is a Highly motivated, proactive and experienced IT Professional with over 20+ years of experience across numerous industries which have allowed him to play many roles in Project Planning, Deploying, Optimizing & Operating Enterprise IT Infrastructure. Throughout the past decade he has been a key contributor and led numerous technical teams, where he has identified and resolved problems with greater emphasis on Enterprise Compute and Network Infrastructure. Overall, Rigoberto has contributed and added value to the organizations in which he has been thanks to his achievements, which include: ★ Successfully led projects worth over 3MM in budget all while meeting deadlines and overcoming obstacles by leveraging possessed business and leadership competencies. ★ Continuously improved support service levels by 15% at every organization by creating knowledge base articles with strong attention to detail for various hardware and software products. ★ Reduced the number of support cases by at least 20% by optimizing and stabilizing Infrastructure performance as well as successfully upgrading the Operating System of over 400 Compute & Network Systems to specific corporate standards. ★ Improved customer service satisfaction by at least 3% in many categories by improving customer ticket response time, identifying and resolving inbound call problems as well as improving inventory controls. Feel free to connect with Rigoberto in LinkedIn, he will get back upon his soonest availability.

Rigo Valera currently works in the Baker Hughes |

No Languages Available

Rigo Valera has prior
experience in the following industries:
Jj Taylor Companies | Citi | Halliburton Energy Services | Nautilus Hyosung America | Aim Directional Services | Aig | At And T | Royal Caribbean Cruises Lines | Machp Technologies | Falcon Farms | Pdvsa Petroleos | Universidad Yacambu Barquisimeto

Rigo Valera has the following professional experience:
Baker Hughes | Jj Taylor Companies | Citi | Halliburton Energy Services | Nautilus Hyosung America | Aim Directional Services | Aig | At And T | Royal Caribbean Cruises Lines | Machp Technologies | Falcon Farms | Pdvsa Petroleos | Universidad Yacambu Barquisimeto