Richard Knafelz Email & Phone Number | As Employee Experience Technology executive for Bank of America, Rick is responsible for enabling all Bank of America employees with modern productivity, mobile, computing, collaboration and platform capabilities. He is also the chief information officer for Global Human Resources, Corporate Audit & Credit Review, Legal and the Chief Administrative Office. In addition, he leads experience design for internal-facing applications across Global Technology. Since joining the bank in 2003, Rick has held several senior leadership roles in Global Technology. Most recently, he led Global Transaction Services Technology for the Global Banking business, providing payments and digital technology solutions for corporations globally. Before that, he led digital technology for Bank of America and Merrill with a focus on modernizing and transforming the client and customer digital experiences for mobile and web. He also led the transformation of the sales and service platform used in financial centers. Prior to joining Bank of America, Rick held multiple technical consulting positions at Accenture with a focus on financial services clients. Rick earned an associate degree from William Rainey Harper College in Palatine, Illinois, a bachelor’s degree from Augustana College in Rock Island, Illinois, and an MBA from Loyola University Chicago’s Quinlan School of Business.

Richard Knafelz

As Employee Experience Technology executive for Bank of America, Rick is responsible for enabling al...
Charlotte, North Carolina, United States

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Richard Knafelz’s Location Charlotte, North Carolina, United States

Richard Knafelz’s Current Industry Bank Of America

Richard Knafelz’s Prior Industry Bank Of America Merrill Lynch | Accenture

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Managing Director, Employee Experience Technology Executive

2020-12-01 00:00:00 - Present

Managing Director, Head of Global Transaction Services Technology

2016-12-01 00:00:00 - 2020-12-01 00:00:00

Senior Technology Manager, Financial Services Solution Center

1998-02-01 00:00:00 - 2002-12-01 00:00:00

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Richard Knafelz is a As Employee Experience Technology executive for Bank of America, Rick is responsible for enabling all Bank of America employees with modern productivity, mobile, computing, collaboration and platform capabilities. He is also the chief information officer for Global Human Resources, Corporate Audit & Credit Review, Legal and the Chief Administrative Office. In addition, he leads experience design for internal-facing applications across Global Technology. Since joining the bank in 2003, Rick has held several senior leadership roles in Global Technology. Most recently, he led Global Transaction Services Technology for the Global Banking business, providing payments and digital technology solutions for corporations globally. Before that, he led digital technology for Bank of America and Merrill with a focus on modernizing and transforming the client and customer digital experiences for mobile and web. He also led the transformation of the sales and service platform used in financial centers. Prior to joining Bank of America, Rick held multiple technical consulting positions at Accenture with a focus on financial services clients. Rick earned an associate degree from William Rainey Harper College in Palatine, Illinois, a bachelor’s degree from Augustana College in Rock Island, Illinois, and an MBA from Loyola University Chicago’s Quinlan School of Business.