Ricardo Vega

Ricardo Vega

Onboarding Specialist Manager at Genesys
Holly Springs, North Carolina, United States

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Work Experience

Genesys

Customer Success Onboarding Manager

2021-08-01 - Present

KLONE LAB, LLC

Customer Service Manager & Key Accounts

2017-01-01 - 2019-07-01

Marketing By Design LLC

Executive Assistant

2015-01-01 - 2015-09-01

Abercrombie & Fitch

Store Manager

2013-05-01 - 2014-01-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian