Ricardo Silva Email & Phone Number | • Export Market Consultant • Factory Commercial Vehicles After Sales Service Representative, coordinating multiple tasks within the Brand requests. This included projects within workshops development and product assistance. • Dealer Workshop Management including technical and administrative functional tasks. • Acting at Factory After Sales Export Department, with continuous assistance to Worldwide Daimler AG branch companies and technical support to customers. • Managing Service Campaign’ worldwide as well as Management After Sales. • Assisting dealers with recalls and campaigns. • After Sales Instructor (Conduct and training for the technical staff). • Overseas Liaising person as Service Representative for After Sales Export. ( Truck and Bus). • Automotive System Diagnosis Development based on troubleshooting. • Expertise in Total Cost Ownership and Uptime. • Expertise in Customer Service and Parts. • Expertise in Embedded Parameterization automotive. • Expertise in CAN BUS Network. • After Sales Development Solutions. • Expertise in Service Maintenance Contract. • Team Coordenator of Automotive Technical Parts Documentation (by Arvato Services). • International Experience and Technical Asssitance OnSite ( Taiwan, Germany, Mexico, Colombia, Lebanon, Egypt , Colombia, Oman, Dubai, Abu-Dhabi, Argentina, South Africa , Kenya, Spain. Moscow, Marocco, Algeria and Vietnam).

Ricardo Silva

• Export Market Consultant • Factory Commercial Vehicles After Sales Service Representative, coordin...
Campinas, São Paulo, Brazil

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Ricardo Silva’s Email ricardo.silva@mercedesbenz.com.br

Ricardo Silva’s Phone Numbers

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Ricardo Silva’s Location Campinas, São Paulo, Brazil

Ricardo Silva’s Current Industry

Ricardo Silva’s Prior Industry Mercedes Benz | Mercedes Benz Do Brasil | Mercedes Benz Middle East Dubai | Unisal Centro Universitario Salesiano De Sao Paulo

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Work Experience

Mercedes Benz

Export Market Consultant

2019-02-01 00:00:00 - 2021-10-01 00:00:00

Mercedes Benz Do Brasil

Export Market Consultant

2019-02-01 00:00:00 - 2019-06-01 00:00:00

Mercedes Benz Middle East Dubai

Regional Customer Service Manager

2016-01-01 00:00:00 - 2019-02-01 00:00:00

Unisal Centro Universitario Salesiano De Sao Paulo

Professor

2008-01-01 00:00:00 - 2009-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Ricardo Silva

Ricardo Silva is located at
Campinas, São Paulo, Brazil

Ricardo Silva is a • Export Market Consultant • Factory Commercial Vehicles After Sales Service Representative, coordinating multiple tasks within the Brand requests. This included projects within workshops development and product assistance. • Dealer Workshop Management including technical and administrative functional tasks. • Acting at Factory After Sales Export Department, with continuous assistance to Worldwide Daimler AG branch companies and technical support to customers. • Managing Service Campaign’ worldwide as well as Management After Sales. • Assisting dealers with recalls and campaigns. • After Sales Instructor (Conduct and training for the technical staff). • Overseas Liaising person as Service Representative for After Sales Export. ( Truck and Bus). • Automotive System Diagnosis Development based on troubleshooting. • Expertise in Total Cost Ownership and Uptime. • Expertise in Customer Service and Parts. • Expertise in Embedded Parameterization automotive. • Expertise in CAN BUS Network. • After Sales Development Solutions. • Expertise in Service Maintenance Contract. • Team Coordenator of Automotive Technical Parts Documentation (by Arvato Services). • International Experience and Technical Asssitance OnSite ( Taiwan, Germany, Mexico, Colombia, Lebanon, Egypt , Colombia, Oman, Dubai, Abu-Dhabi, Argentina, South Africa , Kenya, Spain. Moscow, Marocco, Algeria and Vietnam).

Ricardo Silva currently works in the

No Languages Available

Ricardo Silva has prior
experience in the following industries:
Mercedes Benz | Mercedes Benz Do Brasil | Mercedes Benz Middle East Dubai | Unisal Centro Universitario Salesiano De Sao Paulo

Ricardo Silva has the following professional experience:
Mercedes Benz | Mercedes Benz Do Brasil | Mercedes Benz Middle East Dubai | Unisal Centro Universitario Salesiano De Sao Paulo