Ricardo Moreira Email & Phone Number | Aug. 2001/present – BMC Software – Leading global provider of enterprise management solutions, with a biggest market share in scheduler solution in Brazil, BMC revenue was approximately 1.58 billion in 2007, has Approximately 15,000 worldwide customers, More than 80% of Fortune 500 companies rely on BMC Software, Holding 94 software technology patents, Pioneering the concept Business Service Management. Position – Senior Technical Support – Focus on customer satisfaction and company needs, supporting the best scheduler solution in the market (Control-M) for several OS (DS and MF), ensuring that our customers can successfully deploy, use and maintain BMC Software within their IT environments. In order to attain the highest level of satisfaction for our customers, sensitive to overall business demands and quickly adapt to customers' changing needs. • As TAM (Technical Account Manager) I could help BMC to reverse a possible replacement and bad image at Banco Bradesco and Banco Real. • With Proactive actions I could help to reduce the numbers of issue open by customer. • I did some presentations as Pre-Sales, helping BMC sell. • I helped to organize and execute (doing presentations) the Control-M Users Group Brazil (all years), last year my presentation was chosen as the best in the Users Group (via survey). • Won three recognition prizes up to know, being one VP award

Ricardo Moreira

Aug. 2001/present – BMC Software – Leading global provider of enterprise management solutions, with...
São Paulo, São Paulo, Brazil

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Ricardo Moreira’s Email ricardo_moreira@bmc.com

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Ricardo Moreira’s Location São Paulo, São Paulo, Brazil

Ricardo Moreira’s Current Industry Bmcsoftware Bmc Software

Ricardo Moreira’s Prior Industry Editora Abril | Abril | Banco Real

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Lead Tsa

2015-08-01 00:00:00 - Present

Lead Technical Support Consultant

2001-08-01 00:00:00 - Present

Project Manager

1999-01-01 00:00:00 - 2001-01-01 00:00:00

Project Manager

1999-01-01 00:00:00 - 2001-01-01 00:00:00

Capacity Planning

1986-01-01 00:00:00 - 1999-01-01 00:00:00

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Ricardo Moreira is a Aug. 2001/present – BMC Software – Leading global provider of enterprise management solutions, with a biggest market share in scheduler solution in Brazil, BMC revenue was approximately 1.58 billion in 2007, has Approximately 15,000 worldwide customers, More than 80% of Fortune 500 companies rely on BMC Software, Holding 94 software technology patents, Pioneering the concept Business Service Management. Position – Senior Technical Support – Focus on customer satisfaction and company needs, supporting the best scheduler solution in the market (Control-M) for several OS (DS and MF), ensuring that our customers can successfully deploy, use and maintain BMC Software within their IT environments. In order to attain the highest level of satisfaction for our customers, sensitive to overall business demands and quickly adapt to customers' changing needs. • As TAM (Technical Account Manager) I could help BMC to reverse a possible replacement and bad image at Banco Bradesco and Banco Real. • With Proactive actions I could help to reduce the numbers of issue open by customer. • I did some presentations as Pre-Sales, helping BMC sell. • I helped to organize and execute (doing presentations) the Control-M Users Group Brazil (all years), last year my presentation was chosen as the best in the Users Group (via survey). • Won three recognition prizes up to know, being one VP award