Rey Gonzaga Email & Phone Number | Business process outsourcing executive with extensive experience in both operations and shared services functions. Significant work experience in the fields of Recruitment, Training, Human Resource Management, WFM and Resource Planning, Business Intelligence, Risk and Compliance, Continuous Improvement and Quality Control working across various business verticals including RPO, Customer Service, Back of House operations and Technical Support. Balanced skill set of technical expertise, people management and breakthrough continuous improvement methodology Specialties: Recruitment Process Outsourcing, Resource Planning, Performance Management Systems, business intelligence, resource planning, continuous improvement methodology, customer satisfaction analysis, quality control, statistical analysis, information security

Rey Gonzaga

Business process outsourcing executive with extensive experience in both operations and shared servi...
Metro Manila, National Capital Region, Philippines

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Rey Gonzaga’s Email rey.gonzaga@axa.com.ph

Rey Gonzaga’s Phone Numbers

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Rey Gonzaga’s Location Metro Manila, National Capital Region, Philippines

Rey Gonzaga’s Current Industry Bdo Unibank

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Work Experience

Bdo Unibank

Digital Transformation Head

2024-05-01 00:00:00 - Present

Psg Global Solutions

Director of Client Services

2022-04-01 00:00:00 - 2023-09-01 00:00:00

Axa

Digital Transformation lead

2015-12-01 00:00:00 - 2016-03-01 00:00:00

Telstra

Channel Operations Sr. Manager

2010-08-01 00:00:00 - 2014-07-01 00:00:00

Stream Global Services

Senior Service Delivery Manager

2011-01-01 00:00:00 - 2011-07-01 00:00:00

Etelecare Global Solutions

Senior Manager - Quality Analytics

2008-10-01 00:00:00 - 2011-01-01 00:00:00

Etelecare

Sr. Manager for Strategic Quality

2007-01-01 00:00:00 - 2009-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Rey Gonzaga

Rey Gonzaga is located at
Metro Manila, National Capital Region, Philippines

Rey Gonzaga is a Business process outsourcing executive with extensive experience in both operations and shared services functions. Significant work experience in the fields of Recruitment, Training, Human Resource Management, WFM and Resource Planning, Business Intelligence, Risk and Compliance, Continuous Improvement and Quality Control working across various business verticals including RPO, Customer Service, Back of House operations and Technical Support. Balanced skill set of technical expertise, people management and breakthrough continuous improvement methodology Specialties: Recruitment Process Outsourcing, Resource Planning, Performance Management Systems, business intelligence, resource planning, continuous improvement methodology, customer satisfaction analysis, quality control, statistical analysis, information security

Rey Gonzaga currently works in the Bdo Unibank |

No Languages Available

Rey Gonzaga has prior
experience in the following industries:
Psg Global Solutions | Axa | Telstra | Stream Global Services | Etelecare Global Solutions | Etelecare

Rey Gonzaga has the following professional experience:
Bdo Unibank | Psg Global Solutions | Axa | Telstra | Stream Global Services | Etelecare Global Solutions | Etelecare