Regina Edwards Email & Phone Number | Dedicated to quality support and customer service with 9 years of experience across multiple IT platforms including Microsoft, Linux and z/OS. Experienced with PC and server lifecycle management. Able to work efficiently and independently while contributing to a team, excellent documentation skills to be interpreted by various technical skill levels. Equipped to provide uninterrupted operational support, including coordinating with vendors to facilitate repairs as needed. Possess valuable troubleshooting, problem solving, root cause analysis, organization and communication skills. ITIL and ServiceNow trained

Regina Edwards

Dedicated to quality support and customer service with 9 years of experience across multiple IT plat...
Charlotte, North Carolina, United States

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Regina Edwards’s Location Charlotte, North Carolina, United States

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Regina Edwards’s Prior Industry Allstate | Wells Fargo | SAS | Bank Of America | North Carolina Central University

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Service Engineer

2020-03-01 00:00:00 - 2023-10-01 00:00:00

System Support Analyst

2017-03-01 00:00:00 - 2020-03-01 00:00:00

Sr Associate Systems Programmer

2015-12-01 00:00:00 - 2017-03-01 00:00:00

Intern

2009-06-01 00:00:00 - 2009-08-01 00:00:00

ResNet

2006-08-01 00:00:00 - 2009-05-01 00:00:00

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Regina Edwards is a Dedicated to quality support and customer service with 9 years of experience across multiple IT platforms including Microsoft, Linux and z/OS. Experienced with PC and server lifecycle management. Able to work efficiently and independently while contributing to a team, excellent documentation skills to be interpreted by various technical skill levels. Equipped to provide uninterrupted operational support, including coordinating with vendors to facilitate repairs as needed. Possess valuable troubleshooting, problem solving, root cause analysis, organization and communication skills. ITIL and ServiceNow trained